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Quality Assurance Specialist

Employer
Western State Bank
Location
West Fargo, North Dakota
Salary
Salary DOE

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Job Details

The Quality Assurance (QA) Specialist is responsible to assist and support staff with post closing consumer (retail), in-house real estate (home-equity) and business loan processing functions.  This position must have knowledge of business and consumer related guidelines and regulations in order to be a resource to others in determining proper process and documentation requirements. The QA Specialist will be responsible for reviewing variances to policies, processes or procedures, ensuring accuracy of documentation and promptly reporting findings and recommending corrective action to lenders, processors or their department manager. 

The duties and responsibilities for this position include:

 

  • Handling post-closed loan functions as they relate to consumer, business, and in-house loans.
  • Track and report on exceptions and work with lenders and processors to remedy errors and/or exceptions.
  • Review and identify areas of opportunity and weakness from trends in QA analysis, provide information to management for further training.
  • Interpret and monitor State and Federal Regulatory changes related to Consumer and Commercial Loans and coordinating the implementation of process changes to accommodate.

The ideal candidate will have a Bachelor's degree in finance or business related field strongly preferred. Minimum of three years experience in loan underwriting/processing required.

 

This is a full time position with benefits.

 

Western State Bank is an EEO and Affirmative Action Employer. Member FDIC

Company

Why Western?

Western offers competitive salaries and comprehensive benefits for full-time and part-time team members. When you become part of the Western team, you receive many benefits and perks as an employee.

 

Owning the Western Way - Take pride and ownership in your hard work!

The Western Employee Stock Ownership Plan (ESOP) provides team-members the opportunity to take ownership of the hard-work and dedication they put forth everyday.  Being an employee-owner means team members share in the rewards of our success – which is due to our hard-working, dedicated Team Members – it shouldn’t be any other way!

 

Sharing The Western Way - Community Involvement – Volunteer Time Off and Gift Matching Program

With one of our core values being “Improve Someone’s Life” we take giving back very seriously – so seriously we pay our team-members to get out and volunteer!  We also match qualifying donations given by our team members to eligible organizations throughout the communities we serve.

 

Walk this Way (The Western Way that is…)

We provide each of our team members with an activity tracking device to help them track and reach their wellness goals.  We partner with an on-line wellness portal to give our team-members the opportunity to participate in fun, team-based challenges and to build the opportunity for them to feel like and be their best selves!  Our Wellness Committee also plans various events throughout the year to keep wellness on the forefront, and support team-members to lead healthy life-styles at work and at home.

 

One of Top Three "Young Professionals Best Place to Work

The Chamber of Fargo/Moorhead//west Fargo, at their annual ChamberChoice Awards luncheon held May 19th, announced Western State Bank as one of the top three Young Professionals Best Place To Work. Read more about the winners.

Company info
Website
Location
755 13th Ave.E.
West Fargo
ND
58078
US

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