Guest Services Representative II
- Employer
- Altru Health System
- Location
- Grand Forks, ND
- Salary
- Join our team!
View more
- Industry
- Healthcare
- Role
- Other
- Job Type
- Long-Term
You need to sign in or create an account to save a job.
Job Details
The Guest Service Representative provides concierge services for lodging, meals and transportation options to families and visitors; acts as a receptionist; answers questions for visitors and patients; greets and checks in family members utilizing the Family Waiting Room; directs and/or escorts patients and visitors to their destination; acts as a resource for families by answering questions and directing as needed; instills a sense of calm and makes families feel welcome; contacts appropriate discipline if a family requires additional support; updates and maintains religious reports and lists; assists physicians and staff in locating families for updates; contacts departments for patient updates; responds to all emergencies/alarm systems for Altru Health System; handles all communications promptly and courteously; reaches on-call personnel; keeps records of answering service logs; proficiently uses all equipment; monitors entrance and allows night access; tracks 911 calls that are transferred to dispatch; makes change and balances cash drawer.
Required:
• High school diploma or equivalent.
PHYSICAL DEMANDS:
Standing Occasionally
Sitting Frequent - Constant
Walking Occasional - Frequent
Lifting/Carrying Sedentary Work (10# maximum)
Pushing/Pulling Sedentary Work (10# maximum)
Forward Bending Occasionally
Reaching Frequently
Squat/Crouch/Kneel Occasionally
Climbing None
Crawling None
Trunk Rotation Occasionally
Required:
• High school diploma or equivalent.
- Demonstrated effective communication and interpersonal skills.
- Ability to multi-task and work in stressful situations.
- Basic computer skills.
PHYSICAL DEMANDS:
Standing Occasionally
Sitting Frequent - Constant
Walking Occasional - Frequent
Lifting/Carrying Sedentary Work (10# maximum)
Pushing/Pulling Sedentary Work (10# maximum)
Forward Bending Occasionally
Reaching Frequently
Squat/Crouch/Kneel Occasionally
Climbing None
Crawling None
Trunk Rotation Occasionally
Company
Do what you love. Make a difference. Join our team of over 4,000 health professionals and support staff committed to caring for the region for more than 100 years.
At Altru Health System, we are serious about providing an exceptional patient experience and positively impacting the communities we serve. Our physician-led, community-owned, not-for-profit health system serves over 225,000 residents in northeast North Dakota and northwest Minnesota. We are a proud member of the Mayo Clinic Care Network.
If reasonable accommodation is needed to apply or interview for a position, please contact careers@altru.org or 701.780.5123.
Company info
- Website
- http://www.altru.org/careers/
- Telephone
- 701-780-5123
- Location
-
Grand Forks
North Dakota
US
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert