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Laboratory Field Support Specialist - Lab Outreach Services

Employer
Sanford Health
Location
Fargo, North Dakota
Salary
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Industry
Healthcare
Role
Other
Job Type
Long-Term

Job Details


Job Title: Laboratory Field Support Specialist | Lab Outreach Services | Fargo

City: Fargo

State: North Dakota

Department *: * Lab Outreach Services

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Responsible for the full spectrum of marketing projects. In addition, responsible for visiting specific clients as assigned as field service specialist. Must develop relationships with clients in order to maintain the client base. Actively involved with marketing communications and consulting/field service. Proficient in personal computer word processing programs; excellent verbal and written communication skills; organized and detail oriented, demonstrates ability to acquire and apply knowledge. Demonstrates patience, kindness, and cooperation with clients and co-workers. May be asked to work at or travel to any Sanford Laboratories site depending on the needs of the facility.

POSITION RESPONSIBILITIES

Proactively investigates client issues and problems. Adheres to organizational standards and procedures for the current marketing plan. Monitors innovations in field and explores usefulness in own function. Provides relevant, timely and objective subject matter/process expertise and key insight regarding multiple client business areas and affiliated fields. Develops a network of clients and technical professionals. Recommends solutions to improve existing procedures of clinical laboratory tests. Provides contingency solutions for complex testing problems and guides troubleshooting in testing processes. Describes major services and deliverables offered within own area. Coordinates with internal support functions to meet unique client needs. Educates others on own organization in terms of the industry and Its market position, niche (if any) etc..

QUALIFICATIONS

Bachelor’s degree in laboratory or biological sciences from an approved accredited school of laboratory science preferred. If incumbent does not have Bachelor’s degree, will accept five years’ equivalent experience in laboratory environment. Additionally, must have at least one-year clinical laboratory experience. Prior customer service experience preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community,
across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
In compliance with federal law requiring employers to verify new employees' U.S.
employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Fargo

State: North Dakota

Job Function: Clinical Support

Job Schedule: Full Time

Shift: Days

Req Number: req22445

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

Company info
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