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Centralized Order Status Specialist

Employer
Butler Machinery
Location
Fargo, ND
Salary
Join our team!

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Industry
Skilled and Trades
Role
Other
Job Type
Long-Term

Job Details

Overview

Butler Machinery is a third generation family-owned company, proudly serving our communities since 1955. Our mission is to build long term relationships with our customers, founded on trust, generating mutual growth and success.

Responsibilities

The position will involve but not be limited to the following duties:
• Collaborates with supply chain touchpoints to research item status to proactively prevent customer issues
• Researches and documents status of unfilled customer sales order lines and other known order issues on a daily basis
• Communicates with vendors to determine the status of POs
• Review all orders for inventory availability and delivery date requirements
• Populates information into backorder database in a timely manner
• Ensure that stores are informed of production and transportation delays
• Work with stores to research and account for shipping/receiving discrepancies when a supplier has indicated they have shipped goods not yet in dealer inventory
• Identifies problem vendors and escalates recurring issues such as consistently late orders, receiving discrepancies caused by damaged or missing product, and missed delivery appointments
• Works within and promotes vision, mission, and values of BMC
• Performs other duties as assigned

Qualifications

• Strong attention to detail and organizational skills.
• Strong computer skills are a must.
• Excellent communication skills both written and verbal.
• Must have analytical thinking and decision making competencies.
• Bachelor's degree in Supply Chain Management, Business, Accounting; or equivalent experience or training is desired.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to perform basic and more complicated mathematic fundamentals (add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals).
• Parts experience preferred
• Preferred location is Fargo but also consider other store locations

Company

Thank you for your interest in starting a career with Butler. Butler Machinery Company was founded in 1955. We are a third-generation, family-owned company with over 800 associates in 18 locations across North Dakota, South Dakota and Nebraska. At Butler, we offer a values-based culture, a great benefits package, a second-to-none retirement plan and lots of opportunities to grow in your career. We are proud to support our customers from a variety of industries including construction, agriculture, government, demolition and scrap handling, trucking, mining, landscaping and power generation. If you have a passion for any of these industries, enjoy working around equipment, being part of a team and have a customer-driven mindset, we want to hear from you! Apply on our website at www.butlermachinery.com/careers or email the HR team at hr@butlermachinery.com with questions.

Company info
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