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Parts Sales Representative

Employer
Titan Machinery, Inc
Location
Fergus Falls, Minnesota
Salary
Join our team!

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Industry
Retail
Role
Sales
Job Type
Long-Term

Job Details

Overview

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 75 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

This position provides customer service, marketing, promoting, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the parts department. This position also assists customers in person and via phone, ensuring that the customers and technicians are provided with their parts in an efficient and professional manner.

Responsibilities

  • Proactively expand product and business knowledge by studying and staying current on relevant industry and product information
  • Maintain proficiency with all company business systems including multiple computer functions
  • Answering telephone calls on customer inquiries
  • Provide exemplary, prompt customer service
  • Assist in developing stock orders
  • Check, receive, ship and store parts and freight as needed in accordance with all guidelines
  • Conduct cycle counts and/or full physical inventory
  • Responsible for point-of-sale invoicing, repair, internal parts orders, and orders for vendors
  • Market other products during customer contact, "up sell"
  • Maintain organization of products and supplies to enable quick location of items a customer may need
  • Present a positive and professional image of Titan Machinery in the presence of customers and community
  • Follow all safety rules and regulations while performing work assignments
  • Other duties as assigned


Qualifications



Required:
  • Associate's Degree or equivalent work experience
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to perform in a fast paced, stressful work environment
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to travel up to 20% of the time and work flexible hours
  • Exemplifies Titan Machinery's Core Values
  • Keen attention to detail, high level of initiative, and the ability to work independently
  • Demonstrated ability to prioritize work and meet deadlines efficiently and effectively
  • Demonstrated strong decision making and problem-solving skills
  • Excellent verbal and written communication skills, along with a high level of computer literacy
  • Must be able to regularly and reliably attend work according to the schedule established at store management discretion
  • Strong organizational, multi-tasking skills, and computer skills
  • Strong marketing and selling competencies
  • Strong customer service skills



Physical Requirements

Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.

Company

Titan Machinery Inc., founded in 1980 and headquartered in West Fargo, North Dakota, owns and operates a network of full service agricultural and construction equipment dealer locations in North America and Europe. The network consists of US locations in Arizona, Colorado, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wisconsin and Wyoming and its European stores are located in Bulgaria, Germany, Romania, Serbia and Ukraine. The Titan Machinery locations represent one or more of the CNH Industrial Brands, including Case IH, New Holland Agriculture, Case Construction, New Holland Construction, and CNH Industrial Capital.  Additional information about Titan Machinery Inc. can be found at www.titanmachinery.com.

How do different cultures play a part in your organization? Titan Machinery has a strong company culture of collaboration and teamwork. Its takes a team of professionals with diverse skills and experiences to keep our business running and serve our customers.
 What skills, education, and experiences does your ideal candidate(s) have? This can vary between our roles, please view the posting description for specifics!

How would you describe the company leadership/team management? Check out our blog to hear about our company and read spotlights on our team members and managers!
https://www.titanmachinery.com/our-company/news

Where do you see the company/organization in the upcoming years? We encourage you to follow us on social media to stay up to date with company news! What do you feel candidates need to know about the company before applying? Diversity & Inclusion: Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Company info
Website
Location
644 East Beaton Dr.
West Fargo
ND
58078
US

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