Order Fulfillment Specialist - CAPS Evening

Digi-Key History
Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Schedule
Monday - Friday 1:30pm - 10:00pm

Must currently be in an Order Fulfillment role to apply


Position Overview
The Order Fulfillment Specialist - Customer Additional Processing Sector (CAPS) are responsible for a variety of tasks associated with maintaining Digi-Key's stock quality and integrity as well as processing andfulfilling customers' orders .

Responsibilities
Responsibilities will vary daily based on job function to include the following: pick process, pack process, bar coding and customer support, product placement, inventory control.
Must be able to...

• Pick parts in an assigned zone, quickly and accurately using I-Pick Scanner
• Correctly record and log sales orders into CAPS
• Processing DKR's orders
• Prepackage product for bin/emergency stock
• Inspect quality of the product before prepackaging
• Perform packaging tasks which include:
  • Review pack lists to insure correct quantities
  • Verify correct parts have been picked
  • Box product and prepare for shipping
• Cut tape and reel product into sale package quantities
• Conduct inventory counts and update computer system to show correct quantity on hand
• Assist in removal of obsolete and discontinued product
• Analyze physical inventory records and resolve inventory count discrepancies
• Identify and resolve any issues of mixed product in a storage location
• Communicate with other areas of the business (i.e. Customer Service and Logistics) to resolve customers' orders
• Interact with Customer Interaction Center software to be able to read and process through customer requests
• Set stock and restock levels for storage locations
• Conduct and complete inventory related projects as assigned
• Perform tasks in multiple areas of the PDC

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Required Knowledge, Skills and Experience
Minimum/Essential Qualifications:

• High School Diploma or Equivalent
• Must be trained in PDC Pick and/or Pack function
• Must be able to read, write, and communicate in English
• Basic computer navigation and typing skills
• Ability to actively participate as a team member in order to meet departmental goals
• Ability to provide a positive, professional and enthusiastic outlook or perspective
• Demonstrated ability to multi-task as well as the ability to change focus quickly based on requests by employees/management
• Able to solve problems quickly and efficiently
• Must be detail oriented
• Ability to perform repetitive hand, wrist and arm motion
• Capable of spending 8-10 hours walking/standing on concrete
• Regularly lift up to 35lbs and occasionally lift up to 50lbs from floor to shoulder height
• Regular and consistent attendance due to need to access physical equipment
• Able to twist or bend and occasionally climb stairs
• Dependable, responsible contributor committed to excellence and success
• Regular and consistent attendance due to need to access physical equipment
• Dependable, responsible contributor committed to excellence and success

Benefits