Director of Pharmacy

The Director oversees and establishes long range plans and service programing for pharmacy services and is responsible for business development of pharmacy services for the integrated delivery system. The Director manages all components of the medication-process across all departments, divisions and service lines of the health system. Works closely with hospital, clinic and medical leadership, to achieve regulatory compliance and achieve long-range goals of all medication-use processes.

The position manages, develops, and oversees daily operations including achieving operating and capital budgets, coding for maximum reimbursement, appropriate billing practices and service delivery to stakeholders. Position oversees all human resource functions to include hiring, training, performance reviews and recognition and reward. Develops and champions department performance and behavioral standards and works to continually improve quality of services. Ensures compliance with all regulatory requirements and holds leaders and staff accountable for meeting goals. Utilizes and applies quality process improvement principles in achieving administrative responsibilities.

Job Dimension & Assigned Areas

Leader will have direct accountability for managing resources through proper budgeting, planning, utilization, evaluation and corrective action in accordance with established policies, procedures and practices for the following assigned departments and/or other primary areas of responsibility:

Pharmacy Services, Anticoagulation Clinic, and 340B Purchasing

Essential Job Functions

Title and Description

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Goals & Budget

Develops and implements long-range goals that enhance services and support strong relational management with key stakeholders. Develops collaborative relationships with leadership, physicians, clinical, professional and support staff. Sets standards for operational performance for the division/department(s) and fiscal accountability. Develops and achieves annual financial targets and holds managers and employees accountable to budget targets.

Pharmaceuticals

Responsible for all pharmaceutical contracting, procurement, receiving, security, inventory control, diversion prevention, and distribution policies, including reverse distribution and other methods of pharmaceutical waste disposal. Ensures that the methods used to contract and obtain products are safe, cost-effective, and timely. Responsible for emergency preparedness of the supply chain.

Collaboration

Partners with department chair of P&T and is an active member of a number of key organizational committees to ensure the organization is developing processes and following evidence based standards in all processes involving medication use while meeting all regulatory and medical staff requirements. Develops collaborative relationships with physicians, clinical professional and support staff. Represents the organization in all external partnerships and pharmacy affiliations such as telepharmacy and 340b contracts.

Human Resources

Recruits, develops, retains and leads a talented team of leadership and staff committed to accomplishing the goals of Altru Health System. Builds an environment of shared commitment to organizational goals and fosters an environment conducive to maximizing individual and collective productivity, emphasizing performance and collaboration. Conducts performance reviews, actively recognizes and rewards employees and takes appropriate actions when performance is not meeting expectations. Acts as a mentor and promotes professional growth of employees. Takes responsibility for personal growth and development and meets all system educational requirements.

Operational Efficiency

Seeks out operational efficiency and involves employees and physicians in workforce redesign, as appropriate to better serve the patient, as well as create a workplace that all employees can function at their highest competency and productivity. Leads and participates in acquisition of new technologies to ensure the highest standard of care.

Regulatory Compliance

Maintains competency in all organizational, department and outside agency standards relevant to services provided and ensures compliance. Manages processes to ensure all regulatory standards are met as well as works to prevent potential legal risk to Altru Health System as appropriate. Accesses internal resources to assist in adhering to standards as well as ensures staff understands expectations.

Safety & Compliance

• Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
• Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
• Demonstrates knowledge and understanding of and compliance with:
  • All pertinent safety, health and environmental policies, procedures and guidelines.
  • Working safely, without causing harm or risk to self, others or property.
  • The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
  • The use of all safety equipment and personal protective equipment.

Behavior Standards

• Integrity: We will always do the right thing even when no one is watching.
• Acknowledge: We will create a welcoming, healing environment.
• Meaningful: We will provide an exceptional patient experience.
• Accountable: We will accept responsibility for our actions and behaviors.
• Listen: We will listen and seek to understand.
• Team: We will work together to deliver world-class care.
• Respect: We will treat each other with respect.
• Understand: We will seek to understand and respond genuinely.

License, Certification & Registration

Title

Credentialing Body

Timeframe When Needed

Required/Preferred

Pharmacist

North Dakota Board of Pharmacy

Prior to Start Date

Required

Pharmacist

Minnesota Board of Pharmacy

Prior to Start Date

Required

Education & Experience

Degree/Diploma

Program of Study

Required/Preferred

Master's

Heathcare Administration

Or

Master's

Business

Preferred

Experience

Experience

Required/Preferred

A minimum of 5 years of related experience

Required

Knowledge & Skills

Title

Required/Preferred

Demonstrates the ability to effectively communicate both verbally and in written format.

Required

Experience with application of lean/lean six sigma in a healthcare setting.

Preferred

Physical Demands

Activity

Frequency

Sit

Frequently (34-66%)

Stand

Frequently (34-66%)

Walk

Frequently (34-66%)

Stoop/Bend

Occasionally (5-33%)

Reach

Occasionally (5-33%)

Climb

Rarely (
Crawl

Not Applicable

Squat/Crouch/Kneel

Occasionally (5-33%)

Twist

Occasionally (5-33%)

Handle/Finger/Feel

Frequently (34-66%)

See

Frequently (34-66%)

Hear

Frequently (34-66%)