Help Desk Support - West Fargo, ND

Do you have IT experience or education? Are you looking for a customer service related position? If so, Kelly Services has the opportunity for you! Kelly Services is currently seeking qualified candidates for a Help Desk Support opportunity in West Fargo, ND.  Hours are 8am-5pm, Monday through Friday.  Pay is $17/hour.

Job Duties

• Providing support to clients via phone and email
• Logging customer calls into Call Center system to analyze data for improved customer service
• Providing dealer support to include order tracking, order entry, verifying contract prices for individual customer contract, etc.
• Identifying, researching, and resolving technical problems such as password resets, updating data in systems, resolving error messages
• Escalating issues to third party vendors for data problems beyond first level fixes
• Other duties as assigned

Qualifications

• Excellent customer service skills
• Experience or education in IT or Help Desk preferred
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and Outlook
• Strong typing skills
• Bachelor's Degree OR enrolled in classes towards a Bachelor’s Degree

For immediate consideration, please call our office at 701-281-4850 or send your resume to 4611@kellyservices.com with "Help Desk" in the subject line. To view all of our career opportunities, please visit www.kellycareernetwork.com or download our "Kelly Jobs" app in the App Store or Play Store.  We are open until 7:00 pm on Tuesday's.

Let us help advance your career today!

Kelly Temporary Employee Perks:

• Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
• Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable*
• Service bonus plan
• Holiday pay plan
• Weekly electronic pay options 
• Free online training campus available
• Exclusive online employee community 
• Employee assistance program (EAP) available at no cost
• Corporate discounts
• Transportation spending accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.