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Lead Phlebotomist

Employer
Altru Health System
Location
Grand Forks, ND
Salary
Join our team!

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Industry
Healthcare
Role
Medical Doctor / Physician
Job Type
Long-Term
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Job Details

Must be current Altru Lab phlebotomist, in order to apply.

The Lead Phlebotomist is a competent phlebotomist who supports Altru's phlebotomy service. Providing exceptional customer service on a regular basis, the Phlebotomy Lead is involved in the day-to-day operations of the department by being responsible for providing direction and delegation of workload and resources while on shift. The lead is as a technical resource, conducts training and evaluations, and supports the service area's education, customer service and quality goals and initiatives.

ESSENTIAL JOB FUNCTIONS
  • Supports and models behaviors consistent with the mission, vision and values of Altru Health System.
  • Competently performs the essential job functions of the Phlebotomist job description.
  • Leads employees by providing work direction and delegating work responsibilities in order to ensure objectives and goals are met in a safe and efficient manner. Identifies staffing requirements based on workload and communicates changes to appropriate individuals.
  • Functions as a resource to the staff regarding policies and procedures, patient care and customer issues. Provides coaching, troubleshoots problems, facilitates change, and monitors service needs. Is a role model, supports and leads by example.
  • Assists and supports the Educator with employee training, competency assessments and documentation. Is a validator for procedures identified by the Supervisor.
  • Assists supervisor with customer service audits, safety, quality and service area processes. Is an active representative on assigned committees.
  • Demonstrates the ability to adjust own schedule to meet fluctuation in workload.
  • Effectively documents all training materials when onboarding a peer.
  • Collaborates with the Educator on an on-going basis to monitor training needs.
  • Performs other duties as assigned or needed to meet the needs of the department/organization.

Required:

  • High School Diploma or GED.
  • A minimum of one (1) year of Phlebotomy experience.
  • Demonstrates proficiency when working with pediatric patients within six (6) months of hire.
  • Demonstrates the ability to take initiative and motivate people, and identify, coordinate and apply resources effectively.
  • Demonstrates effective verbal and written communication skills and the ability to be outwardly engaging, approachable and flexible.

Company

Do what you love. Make a difference. Join our team of over 4,000 health professionals and support staff committed to caring for the region for more than 100 years.

At Altru Health System, we are serious about providing an exceptional patient experience and positively impacting the communities we serve. Our physician-led, community-owned, not-for-profit health system serves over 225,000 residents in northeast North Dakota and northwest Minnesota. We are a proud member of the Mayo Clinic Care Network.

If reasonable accommodation is needed to apply or interview for a position, please contact careers@altru.org or 701.780.5123.

Company info
Website
Telephone
701-780-5123
Location
Grand Forks
North Dakota
US
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