Technical Representative

Provides on-site technical support to our customers. Works at the direction of a Field Supervisor to help other technicians as needed.

• Provide on-site technical support for all certified products.
• Call all customers prior to going on-site.
• Thoroughly and accurately complete all required paperwork.
• Maintain accurate field parts inventory.
• Work with Field Technicians to improve their technical performance at the direction of the Field Supervisor. 
• Must be punctual every assigned work day.
• Have a thorough understanding of Metro Sales, Inc. service policies and procedures.
• Job rotation and perform other responsibilities and duties as assigned by Supervisor or Manager.

Required Skills

• Strong interpersonal skills.
• Ability to communicate ideas clearly in oral communications.
• Ability to organize and schedule time effectively.
• Successful completion of all assigned training.
• Must be willing to participate in our After Hours Service Program.
• Successful completion of a background check as defined by Metro Sales polices.

Required Experience

• High school diploma or equivalent

Job Location Mankato, Minnesota, United States Position Type Full-Time/Regular

Physical Demands

• Ability to lift and maneuver a minimum of 35 pounds • Have a valid driver’s license and be able to operate a company vehicle. • Distinguish between color on the color spectrum • Must comply with dress code policy