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Benefit Platform Administrator

Employer
Blue Cross Blue Shield of ND
Location
Fargo, ND
Salary
Join our team!

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Industry
Office and Administration
Role
Other
Job Type
Long-Term
Hours
Full Time

Job Details


The Benefit Platform Administrator is responsible for benefit enrollment platform implementation projects for clients. This role provides technical subject matter expertise (system functionality, demo site configuration, account management) to assist in obtaining new business and retaining existing various 3rd party clients for benefit technology platforms.

ESSENTIAL FUNCTIONS
• Implements complex benefit enrollment client sites utilizing various third-party benefit platform technologies.
• Coordinates with vendors and maintains an in-depth understanding of Company technical and product capabilities.
• Develops and executes work plan, timelines and milestones, identifies potential problems and presents solutions to ensure timely and cost-effective delivery and serves as single point of contact for customer and liaison between vendors.
• Addresses day-to-day benefits platform issues with customers, with more direct management at the time of client anniversary/renewal dates.
• Provides training and builds long-term relationships with customers for potential future upgrades. Provides continuous training to new customers for more effective use of the platform.
• Conducts renewal meetings to determine changes requiring system configuration.
• Solves issues from vendor or customers creatively and works with platform vendor on future enhancement opportunities.
• Serves as subject matter expert (SME) for the benefit enrollment platforms.
• Builds customer sites including benefits and enrollment rules, tests sites for different enrollment scenarios, and sets up/manages imports.
• Provides the sales team with subject matter expertise supporting the benefit enrollment platform, electronic data interchange (EDI) and account management processes.
• Works together for new business opportunities.
• Conducts system presentations and demonstrations for prospective clients.

Requirements

Knowledge, Skills and Abilities

Specialized Technical Skills

Intermediate

Leveraging Technology

Intermediate

Communication (Verbal/Written)

Intermediate

Task and Goal Focus

Intermediate

Initiative and Creativity

Intermediate

Customer Interaction

Intermediate

Education Requirements

Required: Bachelor's

Preferred: Bachelor's

Field(s) of Study: Computer Science, Business, Marketing or related field.

Experience Requirements

Required: Minimum of 3 Years

Preferred: Minimum of 5 Years

Experience Details: Minimum of 3 years of technology, benefits system administration, insurance sales/marketing or related experience is required.

Other Information Job Posting Policy 6.05

New employees with Blue Cross Blue Shield Of North Dakota will be eligible to apply for positions within their assigned department after successfully completing a 90-day review.For positions outside your department, you must attain a minimum of six months of service before you can apply.

Equal Employment Opportunity

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity. For questions, please email careers@bcbsnd.com This job posting will be closed 12/11/2018 at 8:00AM CST. No further applications will be considered.

Company

TWO WORDS – MEMBERS FIRST.

That sums up why we’re here. And according to member satisfaction surveys, 95.6% say we’ve done a great job at maintaining that focus.

With that said, there are still mountains to move. America’s health care system needs an overhaul and Blue Cross Blue Shield of North Dakota is taking a lead role. To accomplish that, we need BOLD people who believe they can make an impact.

Are you ready to shake up an industry?

If you’re passionate about taking on our nation’s number one health care concern, there may be a place for you on one of our teams.

Company info
Website
Location
4510 13th Ave. S.
Fargo
ND
58103
United States

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