Customer Service Representative

Fargo, North Dakota
Depends on experience.
Oct 25, 2018
Job Type
Full Time

The Brainerd Dispatch is looking for a full-time (32 hours/week), customer service representative.  The successful candidate will be responsible for answering phones, being a liaison between carriers, managers, subscribers as well as entering information and generating reports using primarily Excel and NewsCycle software.  This hourly position is eligible for benefits including health, dental, vision as well as paid time off and 401(k).     

Responsibilities include:

  • Answering phones
  •  Resolving customer issues
  • Preparing daily and monthly reports
  • Counting returns and maintaining records
  • Processing documents
  • Performing other duties as assigned


  • Excellent written, verbal and telephone skills
  • Proficiency with computers, preferable familiar with Microsoft Excel
  • Ability to handle multiple tasks at once
  • Ability to work effectively and efficiently in a fast paced, deadline driven environment

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