Service Training Manager
- Employer
- Doosan Bobcat North America
- Location
- 20B
- Salary
- Join our team!
View more
- Industry
- Office and Administration
- Role
- Manager
- Job Type
- Long-Term
- Hours
- Full Time
Job Details
The technical training manager is responsible for ensuring that the technical training programs provided by Doosan Bobcat match the requirements of the channel. You will be in charge of the technical trainers and will ensure correct planning, budgeting and will create cross regional links with overseas training teams. The training manager will monitor market training tools and implement new training techniques/didactic tools when appropriate.
Role & Responsibility
Team Management:
- Manage the service trainers + the person in charge of the workshops and machine preparation on a day to day basis
Service Training:
- Provide specific training courses on TLS or and heavy products in French languages (limited, rather as an exception)
- Translate field training requirements into an effective training plan and approach for internal and external (dealer) personal
- Support the development of the parts and Service training for the Bobcat University
- Formalize processes to allow more efficient operations and more transparency (such as training documentation library, planning of needs for next year, budget , AOP ….)
AM Training Representation to Customers:
- Coordination for the After Sales activities taking place during the customer days
Strategic Training Projects:
- Build specific training plan and approach for strategic product introductions (such as Tier4 engine technology)
Didactic Tools:
- Monitor evolution of new training didactics and implement new technologies/approaches where and when appropriate
Training Material:
- Manage with team creation of up to date training material and play coordination role with Technical publication team for planning, production and translation
Job Requirement
Education & Qualification:
Mechanics - Engineering or Equivalent
Knowledge& Skill:
- Technical knowledge of the Doosan/Bobcat product is an advantage
- Ability to translate needs into action plans and implementation execution
- Change management: ability to implement methodology changes in a team
- Open communication
- Analytical thinker
- Well organised
- Fact based actioner,
- Good follow up
Travel Standard: 25 - 50%
Position is based in Dobris, CZ
We offer
- The unique opportunity to work within the international team of professionals with the possibility to influence and create things
- Work for a growing and stable company – one of the market leaders
- We develop our talents and are interesting develop and retain our employees
Contact
If you are interested in this position send your CV to Philipp Humpert (jobs_de@doosan.com).
We look forward to you!
If you are interested in this position send your CV to Philipp Humpert (jobs_de@doosan.com).
We look forward to you!
Company
Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.
How do different cultures play a part in your organization?
Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.
What skills, education, and experiences does your ideal candidate(s) have?
•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.
How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.
Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now
What do you feel candidates need to know about the company before applying?
Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.
Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.
- Website
- https://www.bobcat.com/na/en/company/careers
- Location
-
North Dakota
United States
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