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Communications Associate (Casual)

Employer
Essentia Health
Location
Duluth, MN
Salary
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Job Details

Building Location: St Marys Medical Center

Department: 45350 Communication Center

Job Description: Responsible for dispatch of ground transportation teams, following flights during transport, and communication with referring and receiving physicians, nursing staff, 911 dispatch centers and EMS personnel. Must be able to multi-task while still able to demonstrate effective communication skills in stressful situations, portraying a calm manner with reasoned judgment. Other responsibilities include, but are not limited to: Receiving all air and ground EMS radio transmission in-coming to Essentia and relaying medical information to hospital departments; directing authorities and other responders to the appropriate place on campus; monitoring video and intrusion systems; dispatching of internal patient transportation with Transporters and Lift Team; responding to Lifeline emergency calls; and entering data into database systems for information gathering and report generation.

Experience:
Minimum of 6 months experience in emergency medical services. Experience must be within the last 5 years. Experience in a customer service setting. Radio base station & hand-held radio experience.

Education Qualifications:
Completion of an emergency medical technician - basic course or completes within 6 months from date of hire.

Licensure/CertificationQualifications: EMT-Basic, or equivalent, with current licensure in Minnesota or Wisconsin OR must obtain Minnesota licensure within 6 months (OR LPN licensure in Minnesota or Wisconsin if current Communications Center employee.)

FTE: 0

Shift Rotation: Day/Eve/Night Rotation (United States of America)

Shift Start Time: varies

Shift End Time:

Weekends: every other

Holidays: Yes

Call Obligation: No

Union: USWA Technical Workers SMMC (UTECH)

Union Posting Deadline: 11/16/2018 11pm

Company

Find your calling. Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.

Essentia Health currently employs more than 11,500 people, including more than 1,500 physicians and advanced practitioners. Each employee plays a vital role in fulfilling our mission of making a healthy difference in people's lives. And, many of our employees believe they have been "called" to do this important work. Perhaps you are one of those people.

How do different cultures play a part in your organization? Essentia Health is dedicated to inclusion and diversity, ensuring a welcoming and respectful culture for our employees. We celebrate and respect the values of all individuals and are committed to providing inclusion to all at Essentia Health.

What skills, education, and experiences does your ideal candidate(s) have? We hire a high variety of different positions, so they all have slightly different skillsets required! For all of our positions we love to see candidates with a consistent work history, positive attitude, and a passion for helping others!

How would you describe the company leadership/team management? Our leadership team is passionate about providing the best patient care, which starts with having a great team! Our leadership team wants to see our staff grow within our organization, and there are many career growth opportunities available!

Where do you see the company/organization in the upcoming years? We are continuing to grow and evolve to better serve our patients and community!

What do you feel candidates need to know about the company before applying? •You will need to apply online and you will need an active email address to apply.
•Please apply via EssentiaCareers.org
•If you are not seeing a position that interests you, sign-up for a job alert to be notified when a specific position opens!
•Due to COVID-19, we are only doing virtual interviews at this time – Here are some tips & tricks for virtual interviews:
oBe in a quiet place
oHave a camera available (phone or computer)
oPretend like it is an in-person interview!

 

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