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Operations Associate

Employer
Forum Communications Company
Location
Fargo, North Dakota
Salary
Depends on experience.

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Job Details

Forum Communications is hiring a full-time Operations Associate to join our Content Team. This position is responsible for the management of Specialty Content accounts, including coordination of production, proofing, editing of campaign content, meeting deadlines and assisting with walk-in and phone customers at the front desk.

Additional responsibilities include:

  • Assist in the copy editing of content for Specialty Content clients.
  • Assist with processing of paid obituaries/death notices and other forms of paid content.
  • Answer telephone, screen and direct calls.
  • Greet and direct walk-in guests.
  • Answer guest questions.
  • Deal with queries from the public and customers.
  • Provide general administrative and clerical support including data entry.
  • Maintain regular and punctual attendance.
  • Other duties as assigned.

Requirements:

  • Exceptional customer service skills.
  • Experience in proofreading and editing required.
  • Multimedia experience desired.
  • Cash handling and cash register experience required.
  • Excellent grammar, spelling and typing skills a must.
  • Basic knowledge of computers and various programs.
  • Must be able to multitask, juggling many different projects for a fast-paced multimedia environment.
  • Accuracy and attention to detail a must.

Company

At Forum Communications Company, our legacy is deeply rooted in harnessing the power of communication to connect and inform people in the communities we serve. Since 1917, everything we do is driven by creating and sharing information, ideas and insights.

Today, we’re a leading media and technology company that’s home to a family of people whose passion and purpose is fueled by collaboration and innovation. We believe in supporting each other, working hard towards common goals and having fun.

Come for the perks: Excellent employee culture, competitive pay, comprehensive benefits package, generous paid time off (PTO), paid holidays and paid time off for birthday, 401(k), company-paid volunteer time, health and wellness initiatives, paid parental and pregnancy disability leave. 

Stay for the people: Family-owned and operated since 1917, development and growth opportunities, inclusive and creative culture, safe working environment, employees of all ages and backgrounds, positive collaboration.

Do what you love and you will never work a day in your life. 

Company info
Telephone
701-241-5564
Location
101 5th St N
Fargo
ND
58102
US

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