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Service Advisor

Employer
Titan Machinery, Inc
Location
Albuquerque, New Mexico
Salary
Join our team!

Job Details

Overview

Titan Machinery needs to add experienced Service Experts to our team! As a Service Advisor, you will be a valued member of Team Titan by:

Responsibilities

  • Taking Care of Our Customers : Professionally handle customer inquiries and communications such as repair estimates, proper maintenance schedules and warranty inspections.
  • Being an Expert: Understand financial drivers of the service department and assist the Service Manager/Team with various technical systems, tracking logs and adherence to company policy and procedures.
  • Showing Commitment to Excellence : Complete all administrative work associated with the service department, including work order and warranty claim administration. Support the Service Manager in scheduling adequate work flow for the department.
  • Being Safe : Show a focus on always keeping yourself and your team members safe.


Qualifications

This position is a great fit for your career if you:
  • Have 2+ years of related work and/or related military experience
  • Can use computer programs as needed to complete your work.
  • Have great attention to detail, and enjoy working with numbers and reports
  • Enjoy ‘tying up loose ends' and connecting with multiple people to help bring a project to the finish line
  • Love to learn and stay up-to-date on product training



Titan Machinery provides you with:
  • 7 Paid Holidays
  • Competitive Wages, Health, Vision, and Dental Benefits
  • HSA (Health Savings Account)— $1500 tax-free each year, paid to your account by Titan Machinery.
  • 401(k) with company matching on your FIRST DAY of Full-time employment
  • Company Paid Long-Term Disability Insurance
  • Company Paid Life Insurance
  • FSA (Flexible Spending Account) for eligible health and dependent care costs
  • Employee Discounts at Titan Machinery, Enterprise Car Rental, Budget Car Rental, AmericInn Hotels, Verizon, and Profile by Sanford.
  • Company Paid Employee Assistance Program (free Counseling, Legal Advice, and more)
  • Company Paid Funeral Leave
  • Ongoing Professional Training Opportunities
  • Tuition Assistance for educational/professional growth
  • Paid time for Team Volunteer Activities in your Community


Company

Titan Machinery Inc., founded in 1980 and headquartered in West Fargo, North Dakota, owns and operates a network of full service agricultural and construction equipment dealer locations in North America and Europe. The network consists of US locations in Arizona, Colorado, Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wisconsin and Wyoming and its European stores are located in Bulgaria, Germany, Romania, Serbia and Ukraine. The Titan Machinery locations represent one or more of the CNH Industrial Brands, including Case IH, New Holland Agriculture, Case Construction, New Holland Construction, and CNH Industrial Capital.  Additional information about Titan Machinery Inc. can be found at www.titanmachinery.com.

How do different cultures play a part in your organization? Titan Machinery has a strong company culture of collaboration and teamwork. Its takes a team of professionals with diverse skills and experiences to keep our business running and serve our customers.
 What skills, education, and experiences does your ideal candidate(s) have? This can vary between our roles, please view the posting description for specifics!

How would you describe the company leadership/team management? Check out our blog to hear about our company and read spotlights on our team members and managers!
https://www.titanmachinery.com/our-company/news

Where do you see the company/organization in the upcoming years? We encourage you to follow us on social media to stay up to date with company news! What do you feel candidates need to know about the company before applying? Diversity & Inclusion: Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Company info
Website
Location
644 East Beaton Dr.
West Fargo
ND
58078
US

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