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Line Service Technician

Employer
Cirrus Aircraft
Location
Knoxville, Tennessee, US
Salary
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Job Details

Job Summary: The Cirrus Aircraft Line Service Technician ensures every guest receives excellent service by providing a safe, clean, welcoming, and comfortable aviation experience. He or she participates aircraft delivery, servicing, detailing, and other guests' needs while adhering to the Cirrus Service Culture handbook.

Secondary duties include assisting Factory Service Center, Flight Operations, and Ownership team members with various tasks to ensure world-class lateral and outward service.

Essential Duties and Responsibilities:
  • Provide the highest level of safety and service possible in a dynamic and challenging work environment.
  • Marshall incoming aircraft and provide a warm welcome to guests.
  • Assist guests with luggage, provide refreshments, and record guests' needs in a professional manner.
  • Provide or arrange for transportation for guests, to include operating company vehicles.
  • Park and secure aircraft as appropriate after guests' needs have been met.
  • Oversee every aspect of aircraft readiness for guests and Flight Operations personnel. Detail aircraft, service fluids, oxygen, and tires. Update aircraft databases and provide assistance with XM and Connext subscriptions. Ensure aircraft are climate-controlled and provide departure amenities for guests in a timely manner.
  • Operate, maintain, and detail fuel trucks, aircraft tugs, and company vehicles.
  • Maintain fueling and customer records in CRM software.
  • Arrange catering and other amenities for guests and Cirrus events.
  • Assist with aircraft delivery preparation.
  • Organize and maintain Line and Flight Operations equipment inventory.
  • Assist with point-of-sale and other front desk duties.
  • Assist with general cleaning of Cirrus facilities.
  • Perform other duties as requested, directed or assigned.

Education and/or Experience:

High school or equivalent combination of education and experience is required. Excellent customer service and written and verbal communication skills required. A good understanding of Microsoft Word, Excel, Access, and Outlook is required. Applicant must be able to work as part of a team, as well as individually. Weekend work will be required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Overtime hours may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Company

Since day one in 1984, Cirrus Aircraft has been committed to the future of aviation through smart safety, ease of operation and most adamantly, continuous innovation. Along the way, every turn has meant challenges and opportunities to grow general aviation–improving the flying experience as a whole.

Our goal is to utilize technology to drive enhanced safety, performance, sophistication and comfort. We are proud that today, after 30 years of dedication, the Cirrus brand is associated with these accolades and hallmarks that mean so much to us. Our line of all-composite personal aircraft-–the SR20, SR22 and turbocharged SR22T–lives up to this by incorporating advanced electronic and standard safety technologies including Cirrus Perspective by Garmin avionics and the unique Cirrus Airframe Parachute System® (CAPS®).

Our latest aircraft, the Vision Jet, raises the bar even higher as it ushers in a new era in personal transportation and introduces the world to “the personal jet.”

We’ve traveled far, but in many ways, we’re only just taking off. Join our team and become a part of the future today.

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