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Patient Placement Specialist - Patient Flow Coordinators

Employer
Sanford Health
Location
Fargo, North Dakota
Salary
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Industry
Healthcare
Role
Administrative
Job Type
Long-Term

Job Details


Job Title: Patient Placement Specialist | Patient Flow Coordinators | Fargo

City: Fargo

State: North Dakota

Department *: * Patient Flow Coordinators

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Responsible for continuity of operations within the facility by overseeing patient admissions and transfer activity while monitoring bed/patient care capacity both currently and prospectively. Responsible for facilitating continuous throughput of patients from all points of entry by utilizing effective verbal and written communication; must be able to make efficient, effective clinical decisions; and coordinate and deploy ancillary services to needed areas. The patient placement specialist is the liaison between clinical and ancillary departments. Responsible for evaluating patient status, reviewing patient chart regarding current clinical conditions, and determining placement of patient based on patient history and stability. Requires flexibility, ability to prioritize multiple tasks at one time and effectively manage conflict and stress. Requires a thorough understanding of organization. Current knowledge related to departmental policies and each departments clinical practice. Must have current understanding of regulations and scope of practice for various roles. Connect with clinical leaders to assess patient flow. Coordinate the placement of all admissions (elective and emergent) and transfers in accordance with the clinical standards and guidelines. This position will also be responsible for directing patient admissions to the most appropriate bed available using criteria for admission. Providing oversight of patient throughput to minimize delays in bed turnaround times. Planning for required staffing resources needed to support patient placements. Make appropriate patient placement decisions using admission guidelines that define the level of care each unit can provide and specialty care availabilityUses proactive demand capacity planning to project needed beds and staffing for the number of patients expected to present for admission. Communicates regularly with timely updates to ensure optimal patient flow and address throughput barriers. Utilizes data measurement and patient flow event information to drive for improved results. Participates in review of staffing effectiveness in relation to impact on patient flow. Mentors and assists nursing staff to maximize proficiency and timeliness in the admission, transfer and discharge processes. Reviews patient flow events and participates in root cause analysis and improvement activities.

POSITION RESPONSIBILITIES

Adapts listening and facilitation styles to others' communication styles. Conducts patient triage in situations of varying scope and complexity. Escalates systemic problems that could affect customer satisfaction. Helps promote collaboration across generations, functions, regions, and levels. Obtains information and addresses questions that can facilitate movement from problem to resolution stage. Provides a quality of service that customers describe as excellent. Provides direct service to internal or external customers. Responds to unexpected customer requests with a sense of urgency and positive action. Uses a variety of computer hardware, operating systems, utilities and applications.

DEPARTMENT DETAILS

Day/Night position with every 3rd holiday. Limited weekend commitment at this time but subject to change.

QUALIFICATIONS

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS) required within one year. Bachelors Degree in nursing preferred. Graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Must have three years of nursing experience preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community,
across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
In compliance with federal law requiring employers to verify new employees' U.S.
employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterEnglish.pdf or here for Spanish Version at https://e-verify.uscis.gov/emp/media/resourcesContents/EverifyPosterSpanish.pdf .

City: Fargo

State: North Dakota

Job Function: Nursing

Job Schedule: Full Time

Shift: Varies

Req Number: req28209

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

Company info
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