Skip to main content

This job has expired

Member Services Associate - Profile

Employer
Sanford Health
Location
Knoxville, Tennessee
Salary
Join our team!

View more

Industry
Healthcare
Role
Other
Job Type
Long-Term

Job Details


Job Title: Member Services Associate | Profile | Knoxville #2

City: Knoxville

State: TN

Department *: * Profile - Store Ops - Knoxville, TN

Job Schedule: Part Time

Shift: Varies

Hours Per Shift: Other

JOB SUMMARY

The Member Services Associate is a frontline professional who serves as the first point of contact at locations while demonstrating exceptional customer service with a high level of professionalism. Participates in a team atmosphere while promoting health and wellness both professionally and personally. Continuously offers a superior customer support in order to make every moment an experience. Support members by providing program and product information, entering member data, handling both inbound and outbound calls, assisting with operations, scheduling of members appointments, and other member service related tasks. Responsible for follow up with members and potential members via email or phone. Demonstrates basic product knowledge, computer, and point of sale skills. Demonstrate detail oriented and be able to carry out multiple tasks at one time.

POSITION RESPONSIBILITIES

Describes typical uses for Word, Excel, PowerPoint, Outlook and Access. Supports the leader's mission, vision, initiatives and priorities consistently. Performs at least 2-3 concurrent activities without reducing productivity. Uses basic support tools for managing customer interactions. Explains why customer satisfaction is important to successful product/service delivery. Explains the importance of effective business communication.

QUALIFICATIONS

High school diploma or general education diploma (GED) required.
Minimum of one year customer service experience required. Possesses strong computer skills with a working knowledge of Microsoft Office, including Outlook, Word, PowerPoint and Excel.

About Sanford Profile:

Profile by Sanford is among America’s fastest-growing franchisors offering health, nutrition and weight loss coaching. Developed by doctors and researchers at Sanford Health, one of the nation’s premier integrated healthcare systems, Profile takes a safe and proven science-based approach to make weight loss simple, effective and sustainable. Headquartered in Sioux Falls, SD, our values center on people (developing, authentic relationships,) pass (driven by optimism and continuous improvement) and lifestyle (striving for wellness).
For more about us, visit profileplan.com
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Knoxville

State: TN

Job Function: Profile

Job Schedule: Part Time

Shift: Varies

Req Number: WD02185

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

Company info
Website

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert