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Training & Development Manager

Employer
Alerus Financial
Location
Shorewood, Minnesota
Salary
Join our team!

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Industry
Office and Administration
Role
Manager
Job Type
Long-Term
Hours
Full Time

Job Details

Position Summary:

This position is primarily responsible for the development and management of the employee training and leadership development programs for the company. This position has direct oversight and management of the Training Team, coordinating the development and deployment of various curriculum and training programs aimed at aligning employee performance with company strategic initiatives and goals. This position will participate in and assist with various projects and events throughout the company as necessary.



Essential Responsibilities:

Job Function Number 1: Employee training and development (75%)
  • Promote and champion the company's mission, vision, and culture by integrating the company's fundamental beliefs and leadership competencies in all training initiatives and processes.
  • Direct the development and maintenance of curriculum and learning plans for all areas throughout the company, such as customer service and customer experience, product and process, compliance requirements, technology, management, leadership, etc.
  • Collaborate with Managers, HR Generalists, Training Specialists, and other key stakeholders to identify and facilitate the development of employee training curriculum to prepare employees for growth opportunities and to achieve business goals.
  • Coordinates the development and maintenance of training content through subject matter experts and training specialists; acting as a resource and expert on various ways to develop and deploy department specific on-the-job content, as well as programs that cross multiple areas or company-wide.
  • Coordinate STRETCH and Foundations development programs.
  • Actively research and creatively design and instruct training on identified company-wide topics, as well as HR specific, management, technical, and general topics as identified.
  • Develops and maintains training materials and courses using various means and methods - online, classroom, webinars, video clips, power points, job aids, etc.
  • Remain current on developments in training and instructional methodologies.
  • Review measurements and reporting processes to ensure effectiveness of training programs.
  • Manage the ongoing use of the Alerus University Learning Management System, coordinating the administrative functions and ongoing enhancements.



Job Function Number 2: Management and HR Team member responsibilities. (25%)
  • Provide oversight and direction to the training team for day-to-day responsibilities as well as assist other HR members to support various activities throughout the company.
  • Supports development of training & development business plan and budget, identifying strategies and tactics that support employee development throughout the company.
  • Manages performance and development of Training Specialist team members, providing continuous feedback and formal goal setting through the talent management process.
  • Develops team goals, objectives and tracking/reporting systems.
  • Manages workflow of Training Specialists, coordinating and shifting resources to assigned areas as necessary.
  • Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the team and services performed.
  • Network and build relationships with other Human Resource professionals - specifically those with an employee training and development focus in communities we serve.
  • Assists with planning and coordinating employee functions, such as all employee meetings, parties, and recognition events.
  • Support market specific company and community involvement activities.
  • Assist the department in carrying out various Human Resource projects, programs, policies, and procedures for all employees.
  • Maintains compliance with federal and state regulations concerning employment laws.



Position Requirements:

Qualifications:
  • Bachelor's degree in business, human resources, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
  • Previous 5+ years learning and development experience preferred with preference given to experience in the financial services industry.
  • Familiarity with variety of Human Resources concepts, practices and procedures.
  • Ability to travel as needed to other markets.



Personal Characteristics:
  • Effective verbal, written, and presentation skills.
  • Excellent interpersonal skills.
  • Ability to develop collaborative relationships.
  • Ability to coach, train, and motivate.
  • High degree of integrity and ability to maintain confidential information.
  • Demonstrates effective time management and organizational skills.
  • Ability to use independent judgment to accomplish goals.
  • Creative, positive, and passionate for work.
  • Adapts positively to continuous change.



Physical Demands: (must be met with or without a reasonable accommodation)
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing documents, both actual papers or electronic.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
  • Will spend most of time in an indoor environment.
  • Travel between markets on a regular basis.



Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

Company info
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