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Process Improvement Analyst

Employer
Alerus Financial
Location
Arden Hills, Minnesota
Salary
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Job Details

Position Summary:

This position will use a diverse set of technical and analytical skills to organize resources around the execution of business objectives in a highly dynamic environment. The Business Process Analyst works with stakeholders from the business units and related third parties to define and document business processes and software requirements for technology initiatives, including online products, content management systems, and business information systems.

Essential Responsibilities:

Job Function Number 1: Business Analyst (60%)
  • Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives.
  • Works with IT and business unit on installation, maintenance, changes, and tests of business unit's applications.
  • Understands organizational needs and goals, and ensures that business systems align with those needs and goals.
  • Oversees the analysis and testing of current processes and systems to determine effectiveness and efficiency.
  • Manages process change implementation and testing.
  • Communicates processes to the organization.
  • Handles the most complex issues.
  • Possesses expert knowledge of subject matter.
  • Identifies issues and recommends solutions according to the current and future needs of the business.
  • Documents and illustrates process improvements to support recommendations.
  • Define methods of measuring and evaluating results of process change.

Job Function Number 2: Project Manager (20%)
  • Manages technical and non-technical aspects of the project.
  • Plans, schedules, and ensures timely completion of the project. Assembles project teams, and manages resource allocation and day-to-day operations of the project.
  • Serves as liaison between team members, vendors and management team requesting the project.

Job Function Number 3: IT Systems Application Analyst (20%)
  • Analyzes new and existing systems applications.
  • Develops application specifications based on user needs, and recommends applications.
  • Analyzes current systems, identifies problems and issues, and recommends appropriate changes.
  • Helps provide vendor management support for critical and processing systems and application.

Position Requirements:

Qualifications:
  • Bachelor's degree and/or 6+ years of related work experience in financial services.
  • Proven analytical, evaluative and problem-solving abilities.
  • Strong leadership skills.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to conduct and direct research into IT issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • High level of self-motivation.
  • Keen attention to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Extensive experience working in a team-oriented, collaborative environment.

Personal Characteristics:
  • Analytical ability to determine appropriate actions and meet deadlines.
  • Adaptable, flexible, organized and able to multi-task, work independently.
  • Comfortable interacting with various levels of management within the organization.

Physical Demands: (must be met with or without a reasonable accommodation)
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing documents, both actual papers or electronic.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
  • Will spend most of time in an indoor environment.
  • Travel between markets on a regular basis.



Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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