Sanford Health

Release of Information Technician - Health Information

Location
Sioux Falls, South Dakota
Salary
Join our team!
Posted
Jan 11, 2019
Ref
30310
Industry
Healthcare
Job Type
Long-Term

Job Title: Release of Information Technician | Health Information | Sioux Falls

City: Sioux Falls

State: SD

Department *: * HIM Release of Information

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: Other

JOB SUMMARY

Manage requests for medical record information from patients, third party payers and others through prompt and courteous service in a fast-paced, high volume, customer focused environment. May interact with customers in person or by telephone.
Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Work with hybrid medical records and understand the complexity of record types and locations of various documents. Maintain in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information. Ensure all disclosures are documented and in compliance. Interpret and adhere to legal requirements and established procedures that govern release of information. Use professional medico-legal training in managing requests for information. Critically analyze, interpret and apply laws and regulations to determine whether requests and authorizations are in compliance. Maintain thorough understanding of the definition and components of the legal medical record. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. Possess practical knowledge of medical terminology including anatomy, physiology, and disease processes and general understanding of the health record. Utilize a wide variety of software and applications in order to fulfill requests. Able to prioritize and coordinate work in order to complete duties according to established timelines. Work is extremely detailed and requires a high rate of accuracy in order to meet legal requirements. Must be able to interpret policies, procedures and choose appropriate action. Must have a thorough understanding of all functions that support the release of information process. Demonstrated ability to communicate and work effectively with internal and external customers showing poise, tact and professionalism at all times. May perform other duties as assigned to support business needs.

POSITION RESPONSIBILITIES

Transmit information or documents to customers using computer, mail, or facsimile machine. Release information to persons or agencies according to regulations. Follows security and access control processes to ensure data confidentiality and patient privacy. Selects the right activities to work on from a range of competing priorities. Retrieves and uses the data of healthcare information systems correctly and legally. Adheres to established internal standards and procedures abstracted from HIPAA. Recognizes, clarifies, and prioritizes concerns. Uses different communication styles to effectively relate to diverse customer types. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy.

DEPARTMENT DETAILS

This full time position will have shifts that vary, including every 6th weekend and every 12th week night on-call and rotating holiday on-call.

QUALIFICATIONS

Associate's degree in Health Information Technology or other healthcare field required.
Will include every 6th weekend, every 12th week night on-call and rotating holiday on-call
Prior experience in HIM Department related to record maintenance completion or release of information preferred. Must be able to keyboard proficiently.
Registered Health Information Technician (RHIT) certification preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care,
leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research,
education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition
here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families
and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Sioux Falls

State: SD

Job Function: Revenue Cycle

Job Schedule: Full Time

Shift: Varies

Req Number: WD02530

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