Emergency Communications Specialist

St. Louis County is currently seeking motivated individuals to perform law enforcement, fire, medical and rescue related telecommunications dispatch work in a County 9-1-1 Communications Center.

The salary range reflected above is the normal hiring range for 2019. The full salary range, including longevity pay, is $21.10 - $29.45 per hour.

Duties include operating computer aided dispatch system, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance, determine the type and level of response necessary, accomplish timely and effective dispatch of emergency response units, monitor response and safety of responding units, and retrieve supplemental information from other local, state and federal information systems.  The work is performed in accordance with prescribed communication center dispatch policies, procedures and practices, and under the general direction of assigned supervisory staff.

Skilled technical work in the operation of telecommunications and computer aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field and locations where emergency assistance is requested by the public.

Eligible St. Louis County employees earn a competitive salary and benefits package, including:

• Vacation, Sick and Personal Leave
• Paid Holidays
• Medical Plan
• Dental Plan
• Life Insurance
• Flexible Spending Accounts
• Retirement Benefits
• Deferred Compensation
• Training and Advancement Opportunities
• Employee Wellness Program
• Employee Assistance Program
• Blueprint for Health Fitness Discount

Click Apply by February 5th to be considered.

Equal Opportunity and Veteran-Friendly Employer

Please Note: The Sheriff's Office primarily hires permanent, part-time Emergency Communications Specialists to fill its vacancies. Most permanent, full-time Emergency Communications Specialist vacancies are filled by employees who have previously worked part-time.

Distinguishing Features of Work
An employee in this class performs law enforcement, fire, medical and rescue related telecommunications dispatch work in a County 9-1-1 Communications Center.  Duties include operating computer aided dispatch system, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance, determine the type and level of response necessary, accomplish timely and effective dispatch of emergency response units, monitor response and safety of responding units, and retrieve supplemental information from other local, state and federal information systems.  The work is performed in accordance with prescribed communication center dispatch policies, procedures and practices, and under the general direction of assigned supervisory staff.

MINIMUM QUALIFICATIONS (Pass/Fail):

• Graduation from High School or GED equivalent.
• Ability to type 40 w.p.m. with 90% accuracy.

TYPING PROFICIENCY:
The typing proficiency can be taken at any time after submitting a completed application and must be completed by February 12, 2019. If a candidate is unsuccessful at meeting the requirement (40 wpm, 90% accuracy), the proficiency may be re-taken weekly before February 19, 2019. Only candidates passing all portions of the assessment will be forwarded in the selection process. Appointments can be made by contacting Human Resources at 218-726-2422. Assessments are offered Monday through Friday between the hours of 8:00 a.m. - 4:00 p.m. (limit of 6 per session) in the St. Louis County Human Resources Office, located in the Duluth Court House 100 N. 5th Avenue West, Room 1, Duluth.

EXPERIENCE & TRAINING ASSESSMENT - (40% of the scoring process): 
Points will be awarded for job-related experience and education exceeding the minimum qualifications. Only experience occurring during the ten most recent years will be used in determining this assessment. Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

WRITTEN ASSESSMENT - (60% of the scoring process):
The Written Assessment will be held at 5:30 p.m. on February 21, 2019. You may take the assessment at the following location:
Duluth Government Service Center
Lake Superior Training Room - 2nd Floor
320 West Second Street
Duluth, MN 55802

To participate in this assessment, you must bring picture identification, a #2 pencil, and your system generated PERSON ID#. Calculators, digital cameras and other communication devices containing calculator functions are NOT permitted. Please allow 2 1/2 hours for this video-based assessment.