Shift Manager - FT

Position Purpose: To manage a shift of an Arby’s Unit toward the attainment of agreed upon Company goals and profits, while working within the framework of DRM’s corporate Philosophy, Purpose, Mission Statement, Vision, Action, policies and objectives.

Essential Duties & Responsibilities

• Enhance the overall guest experience by providing outstanding product / service to increase sales and profit.
• Assist in providing Team Members with the appropriate training
• Executes systems daily to ensure a clean organized restaurant, prepared to deliver qualityfood, fast and friendly service.
• Utilize all management tools to keep neat, accurate, and current records.
• Maintain high standards of service throughout the operational day by demonstrating management by example.
• Supervise and motivate Team Members to perform to their highest possible level of ability.
• Communicate openly and honestly in a fair, respectful manner with peers, subordinates, and superiors about plans, progress, and problems.
• Provide leadership by engendering excitement, enthusiasm, a positive attitude and a commitment to “Excellence.”
• Assist with coaching, counseling and sending employees home during a work shift, makes recommendations to higher management regarding further disciplinary actions.
• Maintain and continuously improve high standard of cleanliness and assume responsibility for preventative maintenance of a unit.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Ensure the accurate and timely delivery of bank deposits as scheduled.
• Required to be on time and present for work.
• Perform other related duties as required and assigned by management.
• Required to be on time and present for work.

Job Tasks

Position Duties:

• Cash Procedure Accountability
• Guest Experience
• Send Home Crew for Disciplinary Reasons
• Team Member Handbook Compliance
• Inventory Completion/Accuracy
• Train all new employees
• Waste Control
• Provide Limited Guidance to Team Members
• Labor Control
• Hourly Rounds Completed
• Ensure CAPS
• Opening/Closing Procedures
• Enforce Minor Labor Restrictions
• Safety/Security Compliance  
• Food Sanitation Compliance  

Hiring Requirements

• High School Diploma or GED preferred, not required
• Good math skills
• Knowledge of food handling procedures
• Management/restaurant experience preferred, not required
• Valid driver’s license
• Work hour availability fits unit’s needs
• Background check completed satisfactorily
• Ability to meet tight deadlines and work in a fast-paced environment.
• Ability and desire to work independently as well as with a variety of personalities.
• Must demonstrate effective oral communication skills.
• Must report to work on time and assigned store for schedule shift.

Physical Environment

• Standing work only – occasionally kneel, crouch or reach.
• Occasionally reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl;talk or hear; taste or smell.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by the job are close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus.

The specific statements shown in each section of this description are not intended to be all-inclusive. Theyrepresent typical elements and criteria considered necessary to perform the job successfully. The Companyrecognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.