Senior Wealth Management Associate
- Employer
- Alerus Financial
- Location
- Minneapolis, Minnesota
- Salary
- Join our team!
Job Details
Job Function Number 1: Client Experience, Service and Retention - 55%
- Responsible to initiate and participate, as needed, in client meetings with Wealth Management Advisors ensuring that these take place.
- Prepare materials for client meetings as requested by the Wealth Management Advisor or Relationship Manager.
- Responsible to understand and assist in the onboarding process for new customers and what is needed to meet the minimum customer delivery expectations going forward.
- Provide investment education to clients to ensure they can make informed decisions to meet their goals.
- Provide effective communication to inquiries from external and internal clients accurately and timely.
- Maintain a continuing relationship with existing clients to retain their goodwill and develop additional business.
- Collaborate within the service team and Operations to provide excellent proactive customer service.
- Keep service team informed of sensitive client issues and client requests.
- Assist in preparing formal proposals for individual and institutional prospects.
- Ensure appropriate fees are charged and bill for extraordinary services.
- Terminate accounts where services may not be economical or necessary.
- Responsible to back-up and assist any Wealth Management support staff.
- Coordinate personal touches for clients and mailings.
Job Function Number 2: Account Compliance, Documentation, and Marketing - 40%
- Complete annual regulatory review of accounts.
- Review daily reports and act on necessary items.
- Complete account opening packets, open accounts when necessary, asset transfers, and issue binders.
- Follow up on documents, asset transfers, and send additional paperwork if needed.
- Handle day-to-day activities of Wealth Management accounts.
- Assist clients in determining cost basis information.
- Handle routine requests for transfers of cash to/from other accounts.
- Initiate investment action requests to maintain compliance with investment objective as required or directed.
- Provide and answer questions on tax information, statements, and transactions as needed.
- Maintain a system for periodic payments and receipts.
- Document activities in the Alerus client management tool.
- Maintain client information and portfolio management systems.
- Place trades, provide quotes, and obtain bids/offers when requested for/by clients.
Job Function Number 3: Continuing Education - 5%
- Maintain knowledge applicable laws and regulations as well as knowledge of the policy and procedure manuals for the various areas in Wealth Management.
- Continually work at updating your Wealth Management expertise in multiple areas of the business.
- Assume responsibility for career growth and development by actively pursuing continuing education, reading, and self-development to enhance skills.
- Attend seminars and classes across various divisions of the department.
Qualifications:
- Bachelor's degree in accounting, business or finance preferred.
- Four or more year's related experience preferred.
- Certified Financial Planner or Certified Trust and Financial Advisor preferred.
- Obtaining Series 7 and 66 licenses preferred
- Word, Excel and other basic computer skills.
Personal Characteristics:
- Ability to communicate complex problems and propose and negotiate resolution.
- Ability to work in groups and independently, prioritize multiple tasks and meet deadlines.
- Excellent time management and organizational skills.
- Attentive to details.
- Strong client relation skills both written and oral.
Physical Demands: (must be met with or without a reasonable accommodation)
- Extended periods of time sitting at a desk and using office equipment.
- Ability to operate a personal computer/laptop for approximately 8 hours per day.
- Extended time is spent reviewing physical and electronic documents.
- The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
- Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs.
- Will spend most of time in an indoor environment.
Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Company
Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.
What is the current company culture like?
While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.
What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.
How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.
Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.
What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.
See the current Alerus job openings below!
- Website
- https://alerus.com/
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