Eide Bailly

IT Cloud Engineer

Employer
Eide Bailly
Location
Fargo, North Dakota
Salary
Join our team!
Posted
Feb 23, 2019
Role
Engineer
Job Type
Long-Term
Hours
Full Time
Job you will do

Typical Day in the Life

A typical day as an IT Cloud Engineer may include:
  • Design and implement various technologies for clients with high availability, disaster recovery, performance and reliability for network and server systems.
  • Consult with clients to provide recommendations on how to improve their technical environments and ensure a high-level of uptime.
  • Lead systems analysis and ensure satisfactory performance by providing recommendations, assessments, planning, deployment, configuring, systems integration, troubleshooting, problem resolution, and maintenance of operating systems, software applications, web deployed applications, and systems security.
  • Deliver technical support via telephone, remote, and one-on-one support within defined client agreements.
  • Continuously create helpful documentation through the capture of relevant information during each support interaction.
  • Escalate support issues to vendors as required.
  • Manage, troubleshoots and resolves large scale outages
  • Provide mentoring and technical training for all staff in the Platform Support department.
  • Maintain awareness of technology trends and issues to apply that knowledge to client issues and solutions.
  • May participate in community organizations and industry functions.

 

Who You Are
  • You have a bachelor's degree in computer science, management information systems, infrastructure security or can demonstrate equivalent work experience
  • You have 5+ years of experience providing support and troubleshooting for workstations and servers
  • MCSE, MCSA, VCP, CCNA or at least one certification in server, desktop operating systems or similar certification or related experience required.
  • You have the knowledge in network technologies including SonicWALL, Cisco and FortiGate
  • You have prior experience with Virtualization platforms.
  • You are proficient with enterprise level Microsoft technologies and a high level of professionalism.
  • You have experience with Microsoft 365 / Office 365, EMS, SharePoint Online, Azure and VMware
  • You have experience maintaining and engineering diverse infrastructures.
  • You have the ability to prioritize work and handle multiple tasks in a fast-paced environment.
  • Travel up to 20% possible

Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.

 

What to Expect Next

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, Pinterest or our About Us page.

 

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About the team

Who We Are

Eide Bailly provides clients across the nation with core tax and audit services, in addition to our expanded specialty services offerings, including technology consulting. At Eide Bailly Technology Consulting (EBTC), we trust there is a better way; a better way to do business and a better way to realize the extraordinary potential in the marketplace today. We bring our knowledge, passion and experience to transform the way organizations are doing business, through collaboration with our clients and the leveraging of technology to drive business forward. Our strategic technology services and solutions, from enterprise resource planning (ERP) and customer relationship management (CRM) to platform support, turn business challenges into opportunities for growth.

 

Why You'll Love Working Here

At EBTC our business is about making our clients' businesses better. Our driving force motivating each and every engagement is to understand our clients' needs and to discover the best-fit solutions that will yield valuable results for their business. What makes us different -- and why our clients choose to work with us -- is our proactive, consultative approach to technology and our incredible team.

By far, our people make our business, and our culture cultivates and attracts the industry's leading talent.

We promote a happy workplace by making work-life balance a daily practice and actively engaging in the communities we serve. Our dedication to service is showcased in our Firm's charitable donation match and focus on encouraging staff to volunteer their time to causes close to them. We also support living healthier lifestyles by offering additional perks like a Wellness Benefit to be spent on fitness-related purchases every year. These are just some of the reasons why we remain an employer of choice for today's top talent.

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