Bakery Assistant Department Manager
- Employer
- Hornbacher's Foods
- Location
- Fargo, ND
- Salary
- Join our team!
View more
- Industry
- Office and Administration
- Role
- Manager
- Job Type
- Long-Term
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Job Details
Responsibilities
JOB RESPONSIBILITIES AND ACCOUNTABILITIES:
Assists customers during their shopping experience
Functional Requirement:
Maintaining a neat and organized store appearance
Functional Requirement:
Maintaining proper inventory levels on the sales floor
Functional Requirement:
Daily supervision of store policies and procedures
Functional Requirements:
Qualifications
JOB COMPETENCIES AND REQUIREMENTS:
People management skills
Commitment to excellence
Communication skills
Logical reasoning skills
Experience
*Must be able to work a variety of shifts; including nights, weekends, & holidays.
JOB RESPONSIBILITIES AND ACCOUNTABILITIES:
Assists customers during their shopping experience
- Greet, Offer, & Thank all customers
- Process customer orders properly (quantity, quality, and price)
- Answer customer questions
- Provide product sampling and suggestive selling
- Ability to perform duties of bakery clerks, cake decorators, and bakers
- Recording and reporting customer requests
- Ability to show customers where products are located
Functional Requirement:
- Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (intercom, telephone, scanner, register, scale)
- Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math
Maintaining a neat and organized store appearance
- Ensures floors are clear of debris at all times
- Cleans all bakery utensils, equipment, merchandising tables, cases, food preparation services, floors, doors, walls, and storage areas according to cleaning schedule
- Compacts cardboard, stacks pallets, stores and organizes overstock
- Checks prices and verifies sign and product price
- Maintains the eye-appeal of the department
- Breaking down loads and dating product
Functional Requirement:
- Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
- May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
- Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math
Maintaining proper inventory levels on the sales floor
- Ensures correct placement of product
- Rotates and discards product following Hornbacher's policy
- Handles product carefully to avoid damage
- Follows safe food handling and preparation processes
- Builds and maintains product displays
- Maintains proper records as assigned by the Supervisor
- Thaws, mixes, proofs, and bakes products such as: rolls, bread, cookies, and pastries
- Properly prepares, trays, and wraps bakery product
- Ensure proper application of icing, glazes, or drizzles
- Preparation of cakes; applies decoration as requested
- Accurately labels and prices all wrapped product
Functional Requirement:
- Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
- May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
- Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math
Daily supervision of store policies and procedures
- Develop effective daily/weekly work plans
- Adherence to Hornbacher's Food Safety Practices
- Utilize sales projections, budgeted labor goals, & previous operating results to optimize store performance
- Providing performance reviews to bakery department associates
- Providing training and development opportunities for store associates
- Calling in maintenance requests for bakery department issues
- Manage the department receiving, invoices, pricing, and inventory to ensure proper product control and that gross profit goals are met
- Supervising, ordering, scheduling, and being responsible for the overall condition of the department
Functional Requirements:
- Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 75 lbs., equipment operation (cardboard baler, garbage compactor, box cutter, pallet jack, ladder, mixer, microwave oven, bread slicer, ovens, rounder, sheeter, proof boxes, knives, scrapers, and scales)
- May occasionally be exposed to temperatures of approximately -20F - 35F while handling products in freezers, coolers and display cases. Most of the work is performed in a temperature-controlled store environment.
- Mental: judgment/decision making, social skills/verbal interaction, knowledge of weights and measurements, memorization, reading, writing, & math, analyzing and planning, basic business acumen, and attention to detail
Qualifications
JOB COMPETENCIES AND REQUIREMENTS:
People management skills
- Training and development of associates to ensure competence in assigned tasks and to develop for advancement
- Managing performance of associates
- Recognizing coaching opportunities and utilizing skills to encourage growth
- Encouraging active participation and cooperation within the store
- Encourage individual & group effort toward providing the best service possible
Commitment to excellence
- Actively seeking new ways of working to improve productivity
- Developing existing competencies to a higher level
- Seeking out learning opportunities to facilitate growth
- Maintains cleanliness and eye-appeal of sales floor and back room
- Inspecting department operations daily to ensure product availability, quality, pricing, proper merchandising, and service levels to maximize sales
Communication skills
- Ability to Greet, Offer, & Thank all customers
- Building strong channels of communication throughout the store
- Communicating with customers on ways to deliver outstanding service
- Addressing customer concerns and presenting mutually beneficial outcomes
- Excellent record keeping abilities
Logical reasoning skills
- Ability to multi task and prioritize business needs
- Identifying patterns and trends of the business and utilizing that information to provide outstanding customer service
- Recognizing problems and the ability to solve them creatively and independently
- Analyzing profit and loss statements
Experience
- 1-2 years supervisory experience preferred
- Bakery department experience preferred
- Food Safety Certification
*Must be able to work a variety of shifts; including nights, weekends, & holidays.
Company
Why work at Hornbacher's?
Join the exciting, fast-paced store environment at Hornbacher’s. We offer career opportunities to talented people with the determination to make a difference for our customers. Not only does Hornbacher’s offer a comprehensive benefits package, we provide a unique workplace where opportunities abound.
Company info
- Website
- https://www.hornbachers.com/about/careers.html
- Telephone
- (701)281-8111
- Location
-
4151 45TH ST S
Fargo
ND
58104
US
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