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Customer Service Representative

Employer
TRN Abstract Title
Location
Downtown Fargo
Salary
$13-$14/hour

View more

Real estate title and closing company in Fargo, ND seeking highly organized customer service representative for general office duties. Prior legal, real estate or title company experience preferred. Duties include: Customer Service, Order Production, Accounts Receivable, Recording Processing and general office duties. The ideal candidate has strong organizational and computer skills, thrives in a busy environment, must be detail orientated, have the ability to multi-task and work independently. Mon-Fri. 8:00 am to 5:00 pm /40 hours per week.

JOB DESCRIPTION:  CUSTOMER SERVICE REPRESENTATIVE

Responsibilities:
1. Customer Service:  Ensure prompt phone answering along with positive and professional response to caller's question/request.  Follows up and takes appropriate action on customer concerns or requests. 2. Order Production:  Ensure all orders are promptly printed, received and entered into company software system.  Maintain filing system and update software filing tracking as needed. Locate, log and pull abstracts of title.  Ensure that clients are properly updated with information concerning their file. Monitor general email inbox. Scan and email complete customer files.  Print electronically needed documents from appropriate on-line sources. Complete Patriot, Tax Lien, Judgment, Child Support Lien and Pacer bankruptcy name searches as needed.  Daily communication with Management regarding production, customer service and turn around time issues. 3. Accounts Receivable: Receive, log and scan incoming payments. 4. General:  Other general office duties as assigned. 5. Recordings: Scan, process and return recorded documents to client.

Application Procedure: 
Qualified and eligible employees who wish to apply for a posted position must send a resume and a cover letter via e-mail to:  hr@thetitleresourcenetwork.com; please include the Title of the position in your cover letter and resume. 

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