Order Fulfillment Team Member

Thief River Falls, MN
Join our team!
Mar 09, 2019
Job Type
Full Time
Digi-Key History
Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Monday - Friday straight shift of 1:30 P.M. - 10:00 P.M.

The Start Date for this role is Monday, May 6th 2019

Position Overview

Be part of a fast paced world class distribution center. Order Fulfillment Team Members process customer orders from around the world from start to finish ensuring customer satisfaction and the highest quality standards.

(Responsibilities will vary daily based on workload to include the following: pick process, pack process, bar coding and customer support.)
Must be able to...
  • Pick parts in an assigned zone, quickly and accurately
  • Inspect and receive product
  • Prepackage product for bin/emergency stock
  • Inspect quality of the product before prepackaging
  • Perform packaging tasks which include:
    • Review pack lists to insure correct quantities
    • Verify correct parts have been picked
    • Box product and prepare for shipping
  • Assemble cables and battery packs
  • Cut tape and reel product into sale package quantities
  • Shipping (Processing)
  • Shipping Dock
  • Act as a liaison between Sales, Customer Service, and PDC answering product questions.
  • Handle customer change-order requests when applicable.
  • Investigate customer complaints regarding shipment errors and update inventory stock levels
  • Perform inventory counts as related to customer shortage or overage complaints and update system
  • Other projects, initiatives and duties as assigned
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Required Knowledge, Skills and Experience
Minimum/Essential Requirements:
  • High School Diploma or Equivalent
  • Must be able to read, write, and communicate in English
  • Basic computer navigation and typing skills
  • Ability to actively participate as a team member in order to meet departmental goals
  • Ability to provide a positive, professional and enthusiastic outlook or perspective
  • Demonstrated ability to multi-task as well as the ability to change focus quickly based on requests by employees/management
  • Able to solve problems quickly and efficiently
  • Ability to perform repetitive hand, wrist and arm motion
  • Capable of spending 8-10 hours walking/standing on concrete
  • Regularly lift up to 35 lbs. and occasionally lift up to 50 lbs. from floor to shoulder height
  • Ability to twist or bend and occasionally climb stairs
  • Ability to reach with hands and arms above shoulder level
  • Dependable, responsible contributor committed to excellence and success
  • Regular and consistent attendance due to need to access physical equipment

Digi-Key offers outstanding benefits; including outstanding - employee centric health plan at little or no cost to the employee, a dental plan, a cafeteria/flexible spending plan, employer paid life insurance worth 3x salary, long-term disability plans, a competitive 401k contribution match, and a profit sharing contribution opportunity annually. We also offer career growth opportunities for employees that choose to continue their personal development. Digi-Key is a family-oriented culture, grounded in small town values and quality of life. Employees have a passion for working hard and helping each other along the way. Access our career page for additional information on our benefits.