International Student Advisor

Grand Forks, North Dakota (US)
Mar 22, 2019
Job Type
Full Time

Hiring Department Student Academic Services -- International Center

Minimum Hiring Salary/Position Classification:  $42,000/Annual, Full-time, Benefited, Exempt
Benefits: Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave.  Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
Work Schedule:  Monday-Friday; 8:00 am - 4:30 pm; occasional work outside of regular hours.

For full consideration, all application materials must be fully submitted by 5PM (Central Time) on the closing date.
Qualified internal applicants will receive first consideration.


Position DetailsA Complete Position Description is available as an attachment in the bottom right corner of this position announcement.

Major duties and responsibilities include but are not limited to:

Create and maintain federal immigration records for F, J, and M records in the Student and Exchange Visitor Information System (SEVIS) as required by U.S. Citizenship and Immigration Services (USCIS) and the U.S. Department of State

  • Create initial attendance Form I-20/DS-2019
    • Respond to prospective student inquiries regarding costs, scholarships, deadlines, score requirements, document requirements, and visa process
    • Answer parent and student questions about attending the University of North Dakota
    • Work with the Office of Admissions and the Graduate School to obtain students’ approved applications
    • Review applications and supporting materials for accuracy and completeness
    • Contact students to obtain documentation that may be missing or needs amending
    • Review all documents received from students
    • Create I-20/DS-2019 Form and provide student with electronic copy to ensure accuracy
    • Work with students to ship I-20/DS-2019 Form overseas
  • Comply with regular SEVIS registration and reporting requirements for all F, J, and M students
    • Review SEVIS list of students requiring registration
    • Review PeopleSoft list of students marked as F-1
    • Reconcile lists by reviewing all individual student records both in PeopleSoft and SEVIS
    • Check each students’ enrollment to ensure they are fully enrolled
    • Contact students regarding any enrollment irregularities
    • Assist students who have fallen out of compliance status
    • Follow-up with students nearing their program end date to verify graduation status
  • Provide supplemental information to the Department of State, Department of Homeland Security, and USCIS upon request
    • Respond to federal agents seeking student information
    • Assist students in understanding and responding to federal requests for information
  • Process updates and revisions to student records
    • Program extensions
      • Review student’s record for previous program extensions
      • Ensure student understands consequences of multiple program extensions
      • Help student understand financial requirements
      • Consult with faculty to explain the extension process before recommendations are made
    • Change of status
      • Review students’ documents to ensure compliance
      • Explain the change of status process and provide resources
      • Provide students with information regarding status maintenance
      • Stay in contact with student to ensure new record is activated once the application is approved
    • Employment authorization
      • Explain requirements and details of severe economic hardship employment authorization
      • Explain requirements and details of Curricular Practical Training (CPT)
      • Explain requirements and details of Optional Practical Training (OPT)
      • Respond to and manage alumni issues on OPT (103 years post-graduation)\
      • Research student situations to respond to questions regarding enrollment, full/reduced course load, concurrent enrollment, retaking courses, and drop/holds
    • Transfer of schools
    • Termination/completion of records
    • Create Social Security, driver’s license, and denial letters for students seeking IDs and Social Security numbers
  • Communicate with consulates and points of entry as needed

Advise students present on F, J, or M non-immigration visas to maintain legal status

  • Advise students regarding the restrictions and obligations of maintaining non-immigration status as outlined by federal regulations

Provide orientation/adjustment experiences for students

  • Communicate with students before they arrive in the United States
  • Outreach to students to prepare them for their educational experiences
  • Work with staff and faculty across campus to enhance cross-cultural understanding
  • Advocate and provide international first-year programming
  • Work with campus departments/units to assist international students in resolving issues
  • Assist with Orientation events provided for new students – international, Canadian, etc.

Other duties as assigned

  • Perform projects as assigned by the Assistant Vice President for Student Academic Services, the Sr. Vice Provost, and the Provost
  • Continue to grow and advance in the position through participation in professional development opportunities

Required Competencies

  • Strong interpersonal communication skills (written and verbal)
  • Strong customer service skills
  • Strong analytical and judgement/problem solving skills
  • Detail oriented
  • Ability to multi-task
  • Demonstrated leadership skills
  • Ability to identify inefficiencies and work to improve processes


Minimum Requirements:

  • Bachelor's Degree
  • Cross-cultural experiences i.e. international study abroad, working internationally or international center
  • Experience supervising staff
  • Experience working in a diverse office environment
  • Successful completion of Criminal History Background Check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire

Preferred Qualifications:

  • Masters degree
  • Experience working confidential records and information; per federal government compliance
  • Experience working with international students, faculty and staff

To find out why living and working in Greater Grand Forks is way cooler, check out
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.
EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans and individuals with disabilities are encouraged to apply. Applicants will be invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status during the application process.  This information will remain confidential and separate from your application. 
ND Veteran’s Preference
North Dakota Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.


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