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IT Applications Analyst

Employer
Alerus Financial
Location
Arden Hills, Minnesota
Salary
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Job Details

Position Summary:

The Information Technology Department provides technology tools and support to all employees of Alerus Financial. As part of the IT team the Application Analyst's primary responsibility is to support applications used by Alerus Financial. This position will be responsible for implementation and support of both packaged and custom applications programmed with a variety of programming languages and using a variety of database systems, middleware systems and ancillary systems. Collaborating with IT and the business units in the development, testing, documentation, deployment as well as ongoing maintenance and operational support of application deployments and changes is required. Adhering to established protocols surrounding development and change management is essential.

Essential Responsibilities:

Job Function Number 1: Manage day to day application maintenance and support. 50%
  • Demonstrate knowledge of the systems development lifecycle and business process reengineer methodology.
  • Provide support to others in IT as well as business users to help resolve any application issues.
  • Provide on-call support for application issues.
  • Create business reports as necessary to support business operations and infrastructure.
  • Maintain databases for all assigned applications.
  • Application of systems analysis techniques and procedures including consulting with users to determine software or system functional specifications for the above-referenced software.
  • Serve as the resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build and configuration, maintenance and data integrity.
  • Work with cross functional teams by providing education on system functionality, and configuration of new tools to increase end user productivity within the application.



Job Function Number 2: Develop & enhance utilization of assigned business applications. 40%
  • Analyze business needs and develop detailed requirements for software selection or systems development, and prepare functional design specifications.
  • Assist in preparing business case for recommended solutions, including software packages and evaluate new application software and the impact of application changes.
  • Communicate project status, issues and problems to project leader while meeting deadlines and handling multiple tasks simultaneously.
  • Build and maintain good relationships with business customers, colleagues, contractors, vendors and consultants and support them through each project to ensure mutual success.
  • Document test cases, test scenarios and system diagrams.
  • Provide instruction on various technical topics to other team members, managing an application project through the entire project life cycle while meeting project deadlines and initiatives.
  • Coordinate the development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects.
  • Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicate all necessary application changes, enhancements, and procedures to all necessary internal department teams.
  • Write, analyze and debug code for all internal client server and web based applications. Test, develop and provide training and technical support for new applications or modification to existing applications.
  • Development, documentation, analysis, testing, and/or modification of computer programs based on and related to user or system design specifications.
  • Documentation, testing, and/or modification of computer programs as they relate to the computer operating system.



Job Function Number 3: Provide backup & support for Night Computer Operator. 10%
  • Nightly system processing and updates.
  • Report/Notice Distribution.
  • Problem notification and documentation.
  • Backup tape inventory/rotation.
  • System Saves and Purges.



Position Requirements:

Qualifications:
  • Bachelor's degree in computer related field or equivalent experience required.
  • 3+ years' experience in application management experience preferred.
  • Fiserv Signature system knowledge preferred.
  • IBM iSeries experience preferred.
  • Flexibility with schedule for backup coverage, system conversions, updates and maintenance.
  • Ability to adapt easily to change within a fast paced environment.
  • Demonstrated written and oral communication skills.



Personal Characteristics:
  • Analytical ability to determine appropriate actions and meet deadlines.
  • Excellent interpersonal skills, team oriented and a collaborative work style
  • Adaptable, flexible, organized and able to multi-task, work independently.
  • Comfortable interacting with various levels of management within the organization.
  • Customer service oriented.
  • High level of self-motivation.
  • Keen attention to detail.



Physical Demands: (must be met with or without a reasonable accommodation)
  • Extended periods of time sitting at a desk and using office equipment.
  • Ability to operate a personal computer/laptop for approximately 8 hours per day.
  • Extended time is spent reviewing physical and electronic documents.
  • The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
  • Periodically, may also do light lifting of supplies and materials which weighs in at approximately 50 lbs.
  • Will spend most of time in an indoor environment.



Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Company

Alerus is a company that will challenge you to be at your best and where your efforts have real, tangible effects. Our culture is one of collaboration, innovation, forward-thinking, and giving back. And, as a growing company with a presence in markets from New Hampshire to Arizona, we offer a broad range of opportunities for you to travel the career path that matches your abilities, interests, and goals.

What is the current company culture like?

While our footprint spans North Dakota, Minnesota, Arizona, New Hampshire, and Michigan, we still operate like a small company. In other words, every single person on our team matters. Our employees create our culture.

What skills, education, and experiences does your ideal candidate(s) have? Each position has their own specific requirements and qualifications. In addition to those, Alerus seeks people who live out our fundamental beliefs every day: do the right thing, cherish people, empower with knowledge, respect everyone, serve with passion, and embrace change.

How would you describe the company leadership/team management? Alerus has a diverse executive and leadership team. Each leader comes with a wealth of experience and knowledge within their field to help their teams succeed. Alerus leaders, including our C*Suite executives, maintain regular communication with employees on company updates and goals.

Where do you see the company/organization in the upcoming years? Alerus has bank and office locations in North Dakota, Minnesota, Michigan, New Hampshire and Arizona. While we continue to serve our clients in these states we also look to grow our national footprint to best serve clients wherever they may live.

What do you feel candidates need to know about the company before applying? Alerus is more than just a bank and offers many products for our clients including personal & business banking, mortgages, wealth management and retirement savings. We continue to grow and expand but still maintain and operate with a small business feel. We would not have continued success without our employees and all the hard work they do to serve our clients with passion.

See the current Alerus job openings below!

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