Supplier Quality Engineer
- Employer
- Doosan Bobcat North America
- Location
- Wahpeton, ND
- Salary
- Join our team!
View more
- Industry
- Manufacturing and Production
- Role
- Other
- Job Type
- Long-Term
- Hours
- Full Time
Job Details
Doosan Lentjes is a global provider of processes and technologies for energy generation from both sustainable and conventional fuels. Headquartered in Ratingen, our specific areas of expertise include circulating fluidised bed boilers, key technologies for the generation of energy from waste and sewage sludge, as well as, flue gas cleaning systems. As we understand that our people are our most valuable resource, we put extensive efforts into recruiting and developing the very best talents of tomorrow.
Job Information
Maximize recovery of warranty expense caused by supplier component failures by completing root cause analysis on warranty claims not fully paid and negotiation with suppliers to resolve disputed claims. Review supplier warranty claim reimbursement responses and complete additional root cause analysis to ensure maximum valid expense recovered and support terms of agreements and settlements.
Role & Responsibility
Role Type
(Team Member)
Manager
Senior Manager
Function Leader
Division Leader
Business Leader
CEO
X
Main Responsibility
Details
Program Development and Improvement
• Maintain Warranty Recovery backlog for field claims via Bobcat Company's Supplier Information Center ("BSIC" or "supplier portal"). • Perform analysis on claim data to support negotiation and work with technical staff to determine root cause / verify supplier responsibility. • Evaluate field and internal failures on engineered components by utilizing problem solving and Pareto analysis tools. • Maximize recovery of warranty expense caused by supplier component failures via negotiation with suppliers to resolve disputed claims. • Communicate directly with other operational departments as necessary through oral and written presentation to determine root cause of disputed claims and assure resolution of quality related issues. • Collaborate with technical staff to review supplier disputed claims to determine correct responsibility and reassign to appropriate supplier or internal group. • Develop and maintain supplier warranty history in support of supplier agreements and settlements. • Negotiate with suppliers concerning responsibility for field failures and field modification costs associated with their failed component. • Develop and continuously improve methods to support receiving, shipping and reviewing of failed components • Conduct BSIC system training for suppliers and internal employees. • Provide BSIC system support/improvements.
Job Requirement
Education &
Qualification
Education (including major)
Certificate (license)
Engineering-General - Bachelor’s Degree
Engineering-Mechanical - Bachelor’s Degree
Six Sigma
Knowledge & Skill
Job-related
General
Bachelor’s Degree – Engineering (Mechanical, Electrical, Manufacturing, Quality, or Design).
Lean Six Sigma Greenbelt Certification preferred.
2-5 years’ business experience.
Hydraulic and electrical system functional knowledge.
Comprehensive knowledge of Bobcat products.
Strong troubleshooting and problem solving skills.
Strong data analysis & reporting abilities.
Effective negotiating skills.
Effective verbal & written communication skills.
Excellent organizational, prioritization and planning skills.
Fluency in MS Office Suite (strong proficiency with Excel required).
Experience
0>2 years
Travel Standard
Experience Description
Global Breadth
Multi-Country (> One Country)
Revenue Magnitude
Prerequisite Training
Course
Training course & level (High/Mid./Low)
Others
Type
Description
Difficulties & area of focus when carrying out job (position)
This position must determine if the payment received by a supplier for a failure is adequate. If not, negotiation must be held with supplier to resolve dispute.
Root cause analysis supporting negotiation of new Supplier contracts and interpretation of existing supplier contracts.
Maintaining the Warranty (field failure) return parts system.
What we offer you
- An international working environment and a pleasant business environment
- An interesting and diversified area of work
- Professional and personal training
- Family-friendly organisation of working time
Does this sound exciting to you and do you find yourself in this position? If you would like to be a part of the Doosan family, please send your CV and application including your salary expectations to: DL.Human.Resources@doosan.com .
We look forward to meeting you!
Nearest Major Market: North Dakota
Nearest Secondary Market: Bismarck
Company
Our people power our progress. Keeping our company moving forward means empowering employees with opportunities to grow and the resources necessary to be happy, healthy and productive. That’s why we offer our people a competitive and comprehensive benefits package. Here, you’ll enjoy full health coverage, paid time off, income protection, employee discounts on certain consumer goods, tuition reimbursement and more.
How do different cultures play a part in your organization?
Our North American headquarters is located in North Dakota, where we started the compact equipment industry. But our locations span the entire globe – dealers, manufacturing facilities and corporate offices – where innovation is driven forward worldwide. To continue expanding our reach, we’ve opened the Global Collaboration Center in the heart of downtown Minneapolis.
What skills, education, and experiences does your ideal candidate(s) have?
•Education Required: High School Diploma or Equivalent
•These are entry level opportunities
•Must be able to follow established methods and procedures and perform work accordingly. Must have the ability to work rapidly and under time pressure for extended periods of time in order to meet build requirements. Must possess the ability to read build sheets and blueprints.
•The ability to communicate with supervisors and fellow workers in both written and verbal forms at a level normally acquired through the completion of a high school diploma or GED is required.
•Job specific skills, techniques and safe work and equipment operating practices are learned through on-the-job and classroom training. General instructions are given on recurring duties, operations and assignments; detailed instructions are given on new duties, operations and assignments.
How would you describe the company leadership/team management? Our employees are the driving force behind our brand. We cultivate an environment where they feel valued and build their career while working for an industry leader. Career opportunities include positions in our corporate offices and manufacturing facilities. We also have a highly-competitive internship and co-op program. Your opportunity to contribute to the future of the compact equipment industry is right here.
Where do you see the company/organization in the upcoming years? https://www.bobcat.com/company-info/next-is-now
What do you feel candidates need to know about the company before applying?
Our success is powered by our people. Plain and simple. Their dedication and passion for empowering customers to accomplish more is what drives our continued industry leadership. Our integrated, global team of employees and dedicated dealers work together to deliver the best products and services; making lives, businesses and communities better and stronger.
Bobcat Company is both an employer and partner of choice, and we pride ourselves in attracting, retaining and developing top-tier talent and dealers to drive our mission forward.
- Website
- https://www.bobcat.com/na/en/company/careers
- Location
-
North Dakota
United States
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