Application Administrator

Hiring Department:       University Admissions 


Minimum Hiring Salary/Position Classification:  $38,000 plus/year, Benefited, Exempt
Benefits: Includes single or family health care coverage, basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave.  Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans. 
Work Schedule:  Monday - Friday 8 AM - 4:30 PM; may require some nights and weekends. 

For full consideration, all application materials must be fully submitted by 5PM (Central Time) on the closing date.
Qualified internal applicants will receive first consideration.

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Position Details:      A Complete Position Description is available as an attachment in the bottom right corner of this position announcement.

The mission of the Office of University Admissions is to attract and enroll an academically -prepared student body that is geographically, ethnically, and economically diverse. We embrace the University’s commitment towards student success by seeking students who will persevere and graduate as the next generation of leaders. We proudly serve as the front door to the University of North Dakota, and we strive to create unique and memorable experiences for all our guests.

The purpose of the position is:

• To manage the Customer Relations Management (CRM) database and other systems, ensuring the operational and planning functions of recruitment for graduate and undergraduate students, including online and distance education, by monitoring, troubleshooting and ensuring accurate data is entered into the CRM and application systems, and exported for analysis and communication follow-up.
• Responsibility for communications extracted from the PeopleSoft system that would be used for letters and mailings. 
• Maintain and monitor the prospect management systems including system upgrades (currently TargetX, Salesforce, PeopleSoft, Perceptive Content and Veera), including building/implementing communications plans, building fields to hold data and filters for extracting data, and providing information as requested. The selected candidate will enter and upload data from a variety of sources.
• Work in conjunction with all other Academic Affairs units to meet the mission and strategic goals of the University of North Dakota and the Division of Academic Affairs.
• Provide leadership and supervision to the communications/data staff.
• Provide general office assistance.

Required Competencies:
 

• Willingness and ability to adapt to new technologies
• Ability to maintain confidentiality of information
• Experience working with a team/committee
• Proven self-initiative, integrity and reliability
• Strong written and verbal communication skills
• Strong organizational and time management skills
• As a UND employee, it is expected to treat staff, faculty, students and families in a cordial, civil, and respectful manner at all times, practice the principles of honesty, respect, and integrity; communicate in a professional, positive, and respectful manner; exhibit ethical behavior.
• Understanding of CRM and email marketing best practices

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Minimum Requirements:
 

• Bachelor's degree in Information Technology Management or Communications or related major
• Three years experience working in an office setting
• Two years of experience in data management and/or related experience.
• Advanced skills using Microsoft Word and Excel
• Successful completion of Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 


Preferred Qualifications:
 

• Experience with  database systems, reporting and email marketing best practices.
• Two years of experience in a university setting.

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EEO/AA for screening, interviewing and selection purposes.
 
 
Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.
 
EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans and individuals with disabilities are encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status on the form found at http://und.edu/affirmative-action/apcontrolcard.cfm.  This information will remain confidential and separate from your application. 
 
ND Veteran’s Preference
North Dakota Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.
 
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at http://und.edu/discover/_files/docs/annual-security-report.pdf.  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.