Lead Improvement Advisor - Quality & Safety
Job Title: Lead Improvement Advisor | Quality & Safety | Bismarck
Department *: * Quality & Safety - Bismarck
Job Schedule: Full Time
Hours Per Shift: 8 hr
The Lead Quality Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes. The advisor will facilitate and lead corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The Lead Improvement Advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. The responsibilities of the lead include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The lead is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information. Serves as communication link and resource person regarding performance improvement and patent safety for departments and management throughout the organization. Also serves as the "go to" source for questions, acts as the subject mater expert within the quality team, and provides day-to-day direction. Understands and communicates quality and safety priorities as they relate to high reliability and value based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Other desired traits of the Lead Improvement Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Occasional evening and weekend hours, and potential for greater than 40-hour workweek when circumstances warrant.
Initiates partnerships that could increase the organization's capabilities. Helps solve business problems and meet business goals through collaborative processes. Facilitates communication and building trust activities with employees and managers while maintaining confidentiality. Develops scenarios for addressing the areas principally affected by current goals and plans. Demonstrates the value and necessity of linking tactical plans to overall strategic plan. Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Uses effective decision-making approaches such as consultative, command, or consensus. Responds to day-to-day operational priorities while still making progress on project work. Redesigns or enhances business processes to meet regulatory requirements. Presents a professional image, especially when dealing with customers. Establishes and maintains productive working relationships within and outside of own area. Leads and presents collaborative assessments that persuasively influence decision makers.
Bachelor's degree required. Master's degree preferred. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Minimum of five years’ experience in operational process improvement, clinical, or healthcare management setting preferred.
Certified Professional in Healthcare Quality (CPHQ) preferred. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role’s responsibilities.
About Sanford Health:
At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to email@example.com .
Job Function: Quality and Risk Management
Job Schedule: Full Time
Req Number: WD04585