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Manager, Store Operations - Profile

Employer
Sanford Health
Location
Edmond, Oklahoma
Salary
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Job Details


Job Title: Manager, Store Operations | Profile | Edmond

City: Edmond

State: OK

Department *: * Frontiers Administration - Store Operations Managers

Job Schedule: Full Time

Shift: Varies

Hours Per Shift: 8 hr

JOB SUMMARY

Oversees the day-to-day activity of the assigned facility location by supervising employees, monitoring financial activity and providing direction in accordance with Sanford's mission, vision and goals. Practices business development using up to date/best practices implemented within department/facility. Oversees/analyzes inventory management, and profit and loss (P&L) statements to identify opportunities for overall store growth. Dependent on facility, may also be responsible to lead business development strategies by identifying leads, establishing professional connections in the community, and coordinating the entire team in business development activities. Represents facility needs and provides professional services at facility; develops/maintains working relationships within community and organizations, when applicable, that may potentially utilize or recommend services. Assists customer(s)/clients with purchase decisions by providing adequate information, asking probing questions, identifying all requirements the product(s) must fulfill and recommending the best product(s) for their needs, when applicable. Responsible for hiring and onboarding of any positions available within facility. Mentoring of by providing consistent feedback, 1:1's, auditing and sit-ins. Follow-ups with staff as needed with development plans. Assists colleagues as an in-store coaching resource. Demonstrates ability to train, organize, standardize and optimize workflow relative to delivery of care. Remain skilled in developing trust and building rapport while supporting an environment free of discrimination and bias. Demonstrates excellent skills in customer service, enthusiasm, compassion, teamwork and empathy. Establishes and maintains advanced understanding of accessories and/or program criteria when applicable. Possesses strong work ethic and dedication to continued learning, including participation in monthly staff meetings and obtaining required units of ongoing education credits when designated by leadership. Regularly presents education at staff meetings. Displays ability to take initiative. Promotes the culture of learning. Possesses computer skills including Microsoft Office. Maintains and expands professional and position development by keeping current on new technology, attending local and enterprise development meetings when necessary, and participating in educational offerings for personal growth. When applicable, track facility and subject matter effectiveness including key performance indicators (KPIs). Dependent on facility, may also be responsible for obtaining qualified client/customer leads through internal and external marketing efforts, and setting appointments using company best practices.

POSITION RESPONSIBILITIES

Monitors specific problems while developing solutions to resolve problems in a timely manner.;Manages a team to the successful completion of a project or task.;Interviews screened candidates for variety of functions and positions.;Implements common business development incentive programs.;Facilitates discussion of team goals, roles, needs, and responsibilities.;Evaluates improvement efforts in quality and productivity.;Establishes and maintains productive working relationships within and outside of own area.;Communicates effectively with diverse audiences, using appropriate media and language.;Advises others on the selection of employee development programs to meet a particular need.;Uses budgeting and charge-back practices within own area.;Researches characteristics of an assigned market and its segments.;

QUALIFICATIONS

Bachelor's degree or six years of applicable experience required.
Management, sales, and business development experience preferred.
If working within the Sanford HealthCare Accessories facilities, preferred credentials/licensure may vary by location, including Respiratory Therapist (RT) and Assistive Technology Practitioner (ATP) are helpful. If working within the Sanford Profile facilities, required to achieve and maintain Profile Coach Certification.

About Sanford Profile:

Profile by Sanford is among America’s fastest-growing franchisors offering health, nutrition and weight loss coaching. Developed by doctors and researchers at Sanford Health, one of the nation’s premier integrated healthcare systems, Profile takes a safe and proven science-based approach to make weight loss simple, effective and sustainable. Headquartered in Sioux Falls, SD, our values center on people (developing, authentic relationships,) pass (driven by optimism and continuous improvement) and lifestyle (striving for wellness).
For more about us, visit profileplan.com
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Edmond

State: OK

Job Function: Profile

Job Schedule: Full Time

Shift: Varies

Req Number: WD03321

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

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