Aftermarket Parts Technical Coordinator

Bismarck, ND
Join our team!
Jun 05, 2019
Job Type
Full Time
Job Information

Responsible for Product Parts information for Doosan Bobcat products (current and non-current) distributed globally. Responsible for development and maintenance of Doosan Bobcat Parts Manuals for use by dealers and customers globally. Research, analyze and process Engineering releases, change notices, service parts lists and vendor change notices. Convert existing and new service parts information into electronic format for production of parts manuals, and electronic parts manuals distributed to Bobcat dealers. Work with Engineering, Service, Bobcat Parts Operations and vendors to implement changes needed to support Bobcat Company customer requirements.

Role & Responsibility

  • Research, Analyze, and Process Engineering/Service Releases-Analyze Engineering Change Notices for effect on Service parts globally.
  • Review Engineering documentation for effect on non-current models globally.
  • Analyze Engineering assembly drawings and determine best methods of illustrating to show proper relationship of internal parts.
  • Engineering Change Notices (ECN), Service Notices (SCN), and Vendor Change Notices-Communicate parts standards changes/requests to Standards Coordinator.
  • Work with Engineering, Service and Parts staff to identify and resolve parts-related problems.
  • Work with component vendors to gather and release Service part information.
  • Assign part numbers to component vendor parts globally.
  • Answer parts inquiry calls for Parts Sales Reps and Dealers to support Aftermarket Parts and Technical Services Coordinators.
  • Production of Electronic Parts Manuals-Release documentation to the Parts System which allows Dealer and Customer to order and receive replacement parts for products globally.
  • Work with illustrating staff to coordinate the layout schematic and illustration views to depict function, relationship, assembly, disassembly, sequence or installation of individual or related parts.
  • Input Parts data into Illustrated Parts Catalog Database, to output to Bobcat Aftermarket Support System for Dealer use and PDF for printing.
  • Perform other such related duties as assigned.

Job Requirement

  • Education Required: Associates degree in Business Administration, Engineering, or Technical field. Bachelors degree preferred. Equivalent experience is sufficient.
  • Experience Required: 2>5 years
  • Travel Required:
  • Technical knowledge and mechanical experience preferred. Illustration experience a plus.
  • Knowledge of Bobcat products or a parts business or products preferred.
  • Effective communication and interpersonal skills.
  • Strong time management and prioritization skills.
  • Solid computer skills, including Microsoft Office Suite. Pro -E or Publishing software a plus.
  • Ability to follow written instructions.

The world-renowned brands that make up Doosan Bobcat produce industry-leading compact and heavy construction equipment, attachments, air compressors, lighting systems, generators and articulated dump trucks. Doosan Bobcat is a part of the Doosan Group, which employs 43,000 people in 38 countries worldwide. With people at the core of who we are, we believe the growth of our people will lead to the continued growth and success of our world-class company. Our team of dedicated employees is the backbone that allows us to provide construction equipment solutions that help our customers build the world of tomorrow. Wherever you find us, you’ll hear the sounds of progress, see the results of our people and feel the rhythm of transformation in everything we do.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

Beware of Fraudulent Job Offers and Solicitations

We recently learned that unauthorized individuals and/or groups are communicating false offers of employment with Bobcat Co. (“Bobcat”) via email.    The communications include the Bobcat logo and may appear legitimate.   However, they are fraudulent and are not sent from anyone affiliated with Bobcat.

Please note that Bobcat, Doosan Bobcat North America, and Doosan Portable Power DO NOT charge a fee, request payment, or request personal banking information at any point in the recruitment process.  We DO NOT send unsolicited emails requesting personal data from potential employees.  If you receive a job offer that appears fraudulent, please notify our talent acquisition team and consider contacting your local law enforcement office.

Any legitimate job offer from Bobcat, Doosan Bobcat North America, or Doosan Portable Power will be preceded by an official selection process.

Nearest Major Market: North Dakota
Nearest Secondary Market: Bismarck