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Bingo Floor Worker

Employer
Shooting Star Casino
Location
Mahnomen, Minnesota
Salary
$8.14 - $10.58/hr

View more

Industry
General

Job Details

DUTIES & RESPONSIBILITIES

Provides exceptional, STAR Service to ensure overall guest satisfaction.

    Performs the steps of STAR Service, which include…

    Smile and Greet
    Take Care of Needs
    Anticipate, Ask and Act
    Remember to Thank and Close

    Performs the position-specific STAR service expectations, as outlined by the department.

Sell Bingo cards to Bingo players to promote guest satisfaction

    Collects currency due from the sales of Bingo cards.

    Accounts for shortages and overages

    Maintains the understanding of various promotional programs that apply to the bingo games.

    Maintains adequate level of currency to provide quality customer service.

    Calculates all transactions for paper sales.

Process Bingo winner’s payouts.

    Reviews the accuracy of all winner’s payouts

    Provides prompt courteous customer service by listening to and answering a variety of customer questions and complaints and refers guests to appropriate department or function for issue resolution.

    Assures appropriate guest signatures and identification for required paperwork.

    Submits completed paperwork to Auditing for further actions.

 
Minimum Requirements
 

EDUCATION & EXPERIENCE

Less than High School education; or minimum of one month related experience or training: or equivalent combination of education and experience.

Company

A STELLAR PLACE TO WORK

We’re always looking for talented folks who want to give our guests the Star treatment!

  • Best wages in the area with new living wage and salary plan
  • Employer-funded medical, dental, vision and life insurance
  • Employer-funded defined benefit retirement plan
  • Flexible spending account
  • Employee assistance program
  • Paid time off
  • Reduced meal
  • Disability insurance
  • Dental
  • Free parking
  • Team member fun events
  • Education assistance
  • *Shift differential of additional $1.25/hr for swing and night shift and an additional weekend differential of $1.25/hr. Requirements based on position. Available for hours worked after a team member completes their 90-day probationary time frame.
Company info
Website
Telephone
888.683.9675

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