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Donor Services Assistant

Employer
Fargo-Moorhead Area Foundation
Location
Fargo, North Dakota
Salary
30 Hours a Week. Full-time benefits package.

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Wage & Hourly Status: Hourly Three-Quarter Time (30 Hours a Week)
Reports To: Development Officer

Ability to set schedule within Monday through Friday business hours! Full-time benefits package.

To apply, send cover letter and resume to Patty Mastel at patty@areafoundation.org by June 3, 2019.

Contribution to the Organization:
The Donor Services Assistant must be able to perform the following essential functions satisfactorily within the established policies, procedures and deadlines established by the Foundation. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

Position Purpose:
This position is an integral part of the daily functions of the Fargo-Moorhead Area Foundation. The incumbent is the database “power user” and in-house expert with a special emphasis on entering and extracting data, maintaining records, to include gift entry, grant and scholarship entry, accounts payable, and producing reports for multiple users. The incumbent is responsible for applying best practices in using the system and periodically updating team members on new procedures to efficiently and accurately accomplish tasks in the database to support Foundation goals.

Knowledge, Skills, and Abilities: Minimum Requirements

  • Knowledge: Significant communication skills are required to interface with internal and external contacts and to work as part of a team to fulfill the mission of the organization. Analytical ability is required to solve daily issues. Knowledge of database management. Knowledge of bookkeeping principles. Strong communication skills, both written and oral, with exceptional attention to detail and data verification. Work cooperatively and effectively with others in the organization.
  • Education: Associate’s degree or three years experience in professional office setting.
  • Skills & Abilities: Detailed knowledge of database functions including query, import, export, reporting and mail. Proficiency in Microsoft Word, Excel, and database software applications. Ability to work with a high level of professional and personal integrity. Ability to maintain confidential donor, client, and volunteer information. Ability to effectively organize and balance workload schedule
  • Licensure: Valid driver’s license.


Physical Requirements:
The essential functions of this job generally require the employee to meet the following physical requirements.

  • Ability to regularly sit for lengthy periods and to reach with hands and arms.
  • Manual dexterity of fingers and hands, hand-eye coordination
  • Ability to lift up to 20 pounds

Essential Skills:

  • Excellent professional communication skills
  • Excellent technical and computer skills
  • Self-starter who can visualize an end goal and guide projects through to completion
  • Strong attention to detail
  • Ability to manage multiple tasks and projects simultaneously
  • Sound decision making skills
  • Practical usage of English language (written and spoken)

Essential Functions:
This position provides support for the Foundation’s key areas of development, accounting, programs and marketing.

Development:

  • Extract detailed reports and data in a timely manner regarding donations, grants, events, and clients through Community Suite database software.
  • Ensure accurate data collection and data integrity through regular review of donor records and fields.
  • Identify, remove, resolve and integrate conflicting or duplicate records.
  • Maintain and correct all demographic and personal data.
  • Proactively engage in training and apply best practices and innovations in the donor database to the benefit of the team and fundraising goals.
  • Generate weekly and monthly donor reports, or as needed.
  • Provide data support for major gift and planned gift efforts as requested.
  • Maintain fund holder and donor records in hard copy and electronic form.

Accounting:

  • Gift entry and implementation of the gift acknowledgement process in a timely manner with the highest level of accuracy (including preparation of letters, securing proper signatures, and electronically filing).
  • Accounts payable.
  • Use batch processing to produce reports.
  • Generate monthly KPI data reports.
  • Assure that files are complete and in compliance with national standards.
  • Organize annual fund statement mailing.

Programs:

  • Scholarship entry and payment.
  • Prepare grant letters, securing proper signatures and filing.
  • Help maintain the Caring Catalog, an online giving program.

Marketing:

  • General support of donor events.
  • Maintain mailing lists.

Perform other duties as assigned.

To apply, send cover letter and resume to Patty Mastel at patty@areafoundation.org by June 3, 2019.

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