Service and Account Representative
- Employer
- Blue Cross Blue Shield of ND
- Location
- Fargo, North Dakota
- Salary
- Join our team!
View more
- Industry
- Office and Administration
- Role
- Other
- Job Type
- Long-Term
- Hours
- Full Time
You need to sign in or create an account to save a job.
Job Details
Job Summary
The Service and Account Representative (Azurance Group) is responsible for providing service to existing Azurance Group accounts which includes conducting enrollment meetings, assisting with claims and billing issues, advising of changes to contracts, underwriting and billing. This position also assists in the sales efforts for all product lines.
Essential Functions
Knowledge, Skills and Abilities
Customer Interaction
Intermediate
Communication (Verbal/Written)
Intermediate
Technical/Professional Knowledge and Skills
Intermediate
Prioritization and Organization of Work
Basic
Collaboration
Basic
Closing (Problem Resolution) Ability
Basic
Education Requirements
Required: Associate's
Preferred: Bachelor's
Field(s) of Study: Marketing, Business, Healthcare or related field
Experience Requirements
Required: Minimum of 2 Years
Preferred: Minimum of 3 Years
Experience Details: Minimum of 2 years of sales, customer-facing, insurance or related experience is required.
Certification, Licensures & Registration Requirements
Title: Must have or obtain Insurance Producer License within 3 months of hire and maintain continuing education requirements annually.
State or Agency: ND
Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards
Other Information
Job Posting Policy 6.05
New employees with Blue Cross Blue Shield of North Dakota will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply.
Equal Opportunity Employment
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.
For questions, please email careers@bcbsnd.com
This job posting will be closed 06/07/2019 at 8:00AM CST. No further applications will be considered.
The Service and Account Representative (Azurance Group) is responsible for providing service to existing Azurance Group accounts which includes conducting enrollment meetings, assisting with claims and billing issues, advising of changes to contracts, underwriting and billing. This position also assists in the sales efforts for all product lines.
Essential Functions
- Provides customer service to existing accounts to help retain business.
- Assists marketing staff in preparing for renewals such to include setting up and conducting open enrollment meetings, informing clients about new benefits being offered and assisting with enrollment of existing and/or new benefits.
- Sells new lines of business while reviewing the renewal at group anniversary and identifies additional sales opportunities during the renewal process to sell ancillary products.
- Follows up on referrals to add benefits to an existing or new group.
- Obtains proposals from various carriers and markets the benefit of adding these benefits to the group leader.
- Continues to expand awareness and knowledge of rules and regulations that affect the business.
- Maintains knowledge of insurance and the various carriers represented by the affiliate.
- Stays abreast of benefit design, underwriting, billing and claims processes of the various carriers represented by the affiliate.
- Maintains knowledge of federal and state regulations that affect the insurance business and participates in training seminars and continuing education opportunities.
- Represents the Company in a professional manner and volunteers in the community.
Knowledge, Skills and Abilities
Customer Interaction
Intermediate
Communication (Verbal/Written)
Intermediate
Technical/Professional Knowledge and Skills
Intermediate
Prioritization and Organization of Work
Basic
Collaboration
Basic
Closing (Problem Resolution) Ability
Basic
Education Requirements
Required: Associate's
Preferred: Bachelor's
Field(s) of Study: Marketing, Business, Healthcare or related field
Experience Requirements
Required: Minimum of 2 Years
Preferred: Minimum of 3 Years
Experience Details: Minimum of 2 years of sales, customer-facing, insurance or related experience is required.
Certification, Licensures & Registration Requirements
Title: Must have or obtain Insurance Producer License within 3 months of hire and maintain continuing education requirements annually.
State or Agency: ND
Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards
Other Information
Job Posting Policy 6.05
New employees with Blue Cross Blue Shield of North Dakota will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply.
Equal Opportunity Employment
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.
For questions, please email careers@bcbsnd.com
This job posting will be closed 06/07/2019 at 8:00AM CST. No further applications will be considered.
Company
TWO WORDS – MEMBERS FIRST.
That sums up why we’re here. And according to member satisfaction surveys, 95.6% say we’ve done a great job at maintaining that focus.
With that said, there are still mountains to move. America’s health care system needs an overhaul and Blue Cross Blue Shield of North Dakota is taking a lead role. To accomplish that, we need BOLD people who believe they can make an impact.
Are you ready to shake up an industry?
If you’re passionate about taking on our nation’s number one health care concern, there may be a place for you on one of our teams.
Company info
- Website
- https://www.bcbsnd.com/jobs/
- Location
-
4510 13th Ave. S.
Fargo
ND
58103
United States
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert