Valet - Valet Parking

Job Title: Valet | Valet Parking | Fargo

City: Fargo

State: North Dakota

Department *: * Valet Parking

Job Schedule: Full Time

Shift: Evenings

Hours Per Shift: 8 hr

JOB SUMMARY

Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times. Exert self-confidence and remain in control amidst distractions. Demonstrates empathy and a caring attitude toward customers that are under stress. Ability to work outside in all kinds of environmental elements and walk up to eight miles a day at a steady pace. These services of valet include assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services. Valets are responsible for the general upkeep, inside and outside, of all valet entrances. When patients and visitors are ready to leave, the valet will retrieve the vehicle and return it to the customer. The valet is also expected to assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles. Demonstrated ability to problem solve and provide excellent customer service. Able to operate all types of motor vehicles using manual or automatic transmissions. Expected to create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors and family members, and their vehicle. Willing to extend a hand and welcome people. Good communication skills are required to deal effectively, tactfully, and courteously with all guests. Perceptive to the needs of patients, visitors and family members and seek appropriate resource when needed. Has a positive attitude, the ability to learn quickly and adapt easily to change. Possess good problem solving skills. If unable to answer customer's question, use available resources to try to find the answer. Able to consistently demonstrate good judgment during unusual circumstances and possess good critical thinking skills. May be required to transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility.

POSITION RESPONSIBILITIES

Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle. Escort customers to their vehicles to ensure their safety. Greet customers and open their car doors. Inspect vehicles to detect any damage. Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles. Keep parking areas clean and orderly to ensure that space usage is maximized. Lift, position, and remove barricades to open or close parking areas. Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots. Provide customer assistance and information, such as giving directions or handling wheelchairs. Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.

DEPARTMENT DETAILS

This is a full time position working 80 hours/pp working the evening shift 1:00 pm-9:30 pm. No weekends or holidays.

QUALIFICATIONS

The employee must have a current valid drivers license, and must meet all medical guidelines for Sanford Health Category II drivers. High school diploma or equivalent is preferred. Previous work experience in customer service environment beneficial with health care experience preferred. Driver history must comply with Sanford driver qualification standards for insurability.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Fargo

State: North Dakota

Job Function: Facilities and General Services

Job Schedule: Full Time

Shift: Evenings

Req Number: req35770