Marketing Assistant

Hiring Department:  Marketing & Creative Services

Minimum Hiring Salary/Position Classification:  $33,000/Annual, Full-Time, Benefited, Non-Exempt
Benefits: Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave.  Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
Work Schedule:  Monday-Friday, 8:00 am-4:30 pm

For full consideration, all application materials must be fully submitted by 5PM (Central Time) on the closing date.


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Position Details:    A Complete Position Description is available as an attachment in the bottom right corner of this position announcement.

• Assist team members with the coordination and implementation of creative, effective and efficient branding, recruitment and retention campaigns from the development stage to the final evaluation. 
• Assist with researching new trends, marketing technologies and target audiences to help team members determine effective marketing strategies and tactics. 
• Assist with the coordination necessary to develop, produce and distribute traditional and digital communications, including printed publications, direct mail, signage, websites, emails, videos, texting, social media, etc.
• Communicate with various campus administrative offices and outside vendors to manage printing, direct mail and promotional item projects. 
• Request and manage mailing lists, set up files for merging, and execute direct mail and email campaigns. 
• Follow UND Procurement policies to research, write specifications and order printed publications and promotional items from Duplicating Services and commercial vendors. 
• Assist with writing and / or proofreading a variety of traditional and digital communications and provide input for enhanced clarity and/or creativity in messaging. 
• Assist with updating and maintaining multiple UND websites, including but not limited to the academic program finder pages designed for the recruitment of prospective students. 
• Assist with fact-checking various UND statistics and rankings used in marketing communications. 
• Assist with coordinating photo / video shoots with other departments and outside vendors as requested. 
• Learn to effectively and efficiently use digital communication technologies as required, including OmniUpdate, TargetX CRM, Word Press, Mail Poet, TextMarks, FourWinds, and social media platforms. 
• Manage the central UND digital sign feed for campus submissions.
• Serve as back-up to manage and maintain the UND events calendar. 
• Follow UND Identity Guidelines and Brand Standards for design and writing. 
• Maintain lists of print, promotional and advertising media vendors. 
• Serve as a project manager and main point of contact for assigned portfolio of clients as requested by the Associate Director, including:
  o In-take project requests in timely manner.
  o Build project plans in project management system with project details, assignments and timelines.
  o Manage workflow processes using established project management systems and protocols.
  o Provide status updates to clients and MCS team members, making sure to keep both parties are well-informed of projects’ goals, expectations, timelines and deliverables.
  o Communicate frequently (daily if necessary) with MCS team members and clients to provide the highest quality of customer service.
  o Work with clients to obtain content, feedback and approval of marketing projects.
  o Complete all assigned projects in an efficient, effective and timely manner.
• Schedule meetings as requested by other team members. 
• Co-manage the meeting room calendars for the Division of Marketing & Communications. 
• Create agendas, take meeting minutes and provide administrative support to committee work as requested. 
• Answer the department’s main phone line and email account by providing the highest quality customer service. 
• Organize the team’s electronic files by providing a recommended file management structure for the shared drive network, implementing the changes and annually purging old files according to record retention policies. 
• Organize the team’s (and individuals’ as requested) paper files by providing a recommended file management system, implementing the changes and annually purging old files according to record retention policies. 
• Oversee the team’s project management system and protocol, including researching systems, providing a recommended structure and protocol, and implementing changes. 
• Manage the range of required procurement and legal processes to work with external vendors, including Request for Proposals (RPFs), bid specifications and contract awards. 
• Assist the campus photographers with headshot days. 
• Order, organize and manage office equipment, inventory and supplies. 
• Coordinate with Duplicating Services and Campus Postal Services. 
• Assist with various logistical and office management projects, such as scheduling video/photo shoots and running errands. 
• Provide suggestions for enhanced communication, workflow or other processes that increase efficiencies, productivity, effectiveness and/or client satisfaction.
• Support the workplace culture of the Office, Division and University by demonstrating the professional conduct and values expected of all employees. 
• Contribute to an optimistic and enthusiastic workplace that challenges and energizes staff. 
• Communicate regularly and effectively with all members of the MCS team. 
• Attend and actively participate in staff meetings, retreats, planning sessions, trainings, and other meetings/events as required.
• Update Performance Management Plan in a timely manner and provide ongoing feedback to supervisor. 
• Assist with implementing policies and processes to improve teamwork, communication, workflow and the execution of the team’s marketing efforts. 
• Participate in at least one undergraduate or graduate recruitment event per year. 
• Be forward thinking and explore new opportunities for growth and improvement; continually improve and advance through professional development and continuing education. 
• Complete annual professional development goals by attending workshops, listening to webinars, reading best practices or other opportunities as they relate to administrative skills, project management and higher education marketing. 
• Complete other duties as assigned.

Required Competencies:

• Exceptional interpersonal and oral communication skills, including strong listening skills. 
• Demonstrated ability to think creatively, solve problems and make sound decisions.
• Exceptional organizational skills and outstanding attention to detail. 
• Must be comfortable learning and using various software systems and other technologies to provide maximum efficiencies for individual and team work. 
• Proven ability to work independently and collaborate effectively as part of a team while producing high quality work.
• Demonstrated experience successfully working in a fast-paced environment with multiple deadlines, including the ability to prioritize and meet multiple requests from multiple clients. 
• Demonstrated ability to market programs and events, with a preference for experience in marketing educational or service-oriented programs. 
• Demonstrated knowledge and experience working across diverse mediums, including print, electronic, social networking, video and other emerging media. 
• Demonstrated ability to develop and execute integrated marketing plans. 

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Minimum Requirements:

• Bachelor’s degree in marketing, communications, advertising, management or business OR Associate’s degree in marketing, communications, advertising, business, management with one (1) year directly related experience. 
• Strong project management experience in creating project plans with concise, executable timelines and measurable results. 
• Strong written communication skills, including writing marketing copy for the media, print and/or the Web. 
• Intermediate to advanced computer experience in Microsoft PowerPoint, Excel, Word, Outlook), Internet, email and Web research.
• Successful completion of Criminal History Background Check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 

Preferred Qualifications:

• Bachelor’s degree and one (1) year of proven experience in an administrative, business, marketing, communications, project management or advertising position. 
• Experience in market research techniques. 
• Experience in developing and managing a marketing budget. 
• Experience using a project management software, such as Asana. 
• Experience in working with direct mail and commercial vendors, including bid specifications, mailing list management, and print production. 
• Experience using a website content management system, such as OmniUpdate. 
• Experience with higher education marketing trends, strategies and tactics.

To find out why living and working in Greater Grand Forks is way cooler, check out www.GrandForksisCooler.com
 
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
 
 
Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.
 
EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans and individuals with disabilities are encouraged to apply. Applicants will be invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status during the application process.  This information will remain confidential and separate from your application. 
 
ND Veteran’s Preference
North Dakota Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.
 
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at http://und.edu/discover/_files/docs/annual-security-report.pdf.  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.