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Financial Aid Advisor-Student Employment

Employer
University of North Dakota
Location
Grand Forks, North Dakota (US)
Salary
$38,100

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Industry
Education
Role
Other
Job Type
Long-Term
Hours
Full Time

Job Details

Hiring Department:   Student Finance

Minimum Hiring Salary/Position Classification: $38,100/year, Exempt, Full-time, Benefited
Benefits: Includes single or family health care coverage, basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave.  Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.  
Work Schedule: Monday - Friday, 8:00 to 4:30, non-traditional hours may apply during peak times.


Qualified internal candidates will receive first consideration.
For full consideration, all application materials must be fully submitted by 5PM (Central Time) on the closing date.

______________________________________________________________________________________________________________________

Position Details:   A Complete Position Description is available as an attachment in the bottom right corner of this position announcement.
 
The Office of Student Finance operates under the Enrollment Management unit to provide student-centered assistance for all undergraduate, graduate and professional students at the University of North Dakota by working under federal, state, and university guidance, enabling students to enroll, manage their finances, achieve their academic goals, and graduate in a timely manner.  The Office of Student Finance determines financial aid eligibility from awarding, originating and disbursing federal, state, private, and university funds in addition to the setup and management of student billing and student accounts. The Office of Student Finance is a fast-paced, high-volume environment that awards over $150 million in financial aid to over 11,000 students annually.
 
Goals of the office are to:

  • Maintain compliance with all federal, state, and university policies and regulatory requirements.
  • Provide guidance and support to students and families throughout the financial aid, billing, and payment process.
  • Assist students in their search for and acquisition of all appropriate available financial resources.
  • Manage and maintain the tuition setup and account billing to ensure student account accuracy.  
  • Work cooperatively with other campus offices/departments to ensure smooth processes for students.
  • Work in collaboration with departments/colleges/alumni to ensure the appropriate use of scholarship dollars.
  • Maintain accurate and appropriate records which are used as a historical data base when needs arise to provide supporting documentation to help answer questions and/or when programs/services are developed.



The purpose of the position is to: 

  • To promote and educate new and returning students about student employment opportunities.
  • Educate supervisors on how to post student employment positions online and how to complete the hiring process.
  • Coordinate with Payroll Office to ensure student employee hiring process is completed prior to students beginning work.
  • Assist with the overall management of the U.S. Department of Education’s Federal Work Study annual allocation.
  • Monitor Federal Work Study student earnings and enrollment by pay period and annual earnings are within award eligibility.
  • Be an advocate for student grievances at times of conflict with supervisor or department.
  • Cultivate relationships with select off-campus agencies who employ Federal Work Study students and educate them on Federal Work Study requirements.



Duties include:

1. Administer Student Employment Programs

  • Maintain the Federal Work Study (FWS) policies and procedures in accordance with the Department of Education.
  • Monitor employment reports to ensure students/departments do not earn/spend in excess of their annual amount awarded for FWS.
  • Coordinate, monitor and manage the Job Location and Development Programs (JLD).
  • Organize and maintain student job listing website for on and off-campus departments/agencies.                                
  • Monthly billing to designated off-campus agencies for 25% of student FWS wages, worker’s compensation and social security.
  • Send monthly FWS expenditure reports to department contacts.                        
  • Prepare correspondence for employment updates, reports and/or other communications to department supervisors, agency contacts, and students.
  • Maintain master list of departments and agencies participating in the FWS annually.                                     
  • Assist departments/agencies and advise student employees regarding questions about payroll forms; hiring, keeping records, increasing student’s wages, student earning potential, etc.
  • Review payroll forms from departments and make corrections if necessary; approve student employee hires and terminations in Human Resource Management System   
  • Upload FWS allocations master list and enrollment report into JobX daily.       
  • Maintain and update the Student Employment Guide.
  • Maintain Student Employment section on the One-Stop Student Services website.
  • Submit FWS earnings report and annual FWS data for annual report to Director of Student Finance.


2. Coordinate Student Employment events, workshops and training

  • Create training documentation and materials.
  • Conduct regular campus training and outreach to promote the benefits of student employment as well as student employment requirements and procedures.
  • Schedule, plan, and market Student Employment events
  • Provide one-on-one or small group training with other departments regarding student employment requirements.
  • Provide additional training and outreach as needed or requested.


3. Participate in the financial aid budget and award process
 

  • Participate in the development of University policy and procedures for preparation of estimated cost of attendance figures, award packaging parameters and professional judgment guidelines, with consideration for the student with extraordinary need, while maintaining compliance with Federal guidelines.
  • Review and analyze applications to determine liability for appropriate programs including assignment of cost of attendance, performing needs analysis and awarding aid, ensure proper utilization and equitable distribution of available funds for fall, spring and summer.
  • Process financial aid change requests as students request adjustments to federal aid.
  • Effectively communicate with the Student Finance (SF) office to ensure that appropriate sharing of information is accomplished among staff when specialized areas are required to make adjustments, when they affect other office operations and contribute to a positive work environment.
  • Assist with semester quality assurance review directed by Assistant Director of Compliance.
  • Other duties as assigned.


4. Provide direct assistance to students/families applying for Educational Financial Assistance
 

  • Advise prospective and returning students in a personalized way on the financial aid application process, eligibility, needs analysis, awards, disbursement, federal, state and institutional policy, and the rights and responsibilities of receiving financial aid.
  • Provide information to applicants relative to educational financial planning and management.
  • Review and analyze requests for financial aid, based on special circumstances using professional judgment to evaluate and reach a decision on the appropriate course of action.
  • Communicate decisions to students and parents, informing them of the types and amounts of aid to be given or of the denial of a request.
  • Serve as a resource for guidance when applicants and/or other service professionals have specific questions concerning application for educational financial assistance.
  • Assist students who may experience problems and issues of a highly sensitive financial and personal nature. Exhibit independent judgment, tact and diplomacy, maintain strict confidentiality and adhere to FERPA regulations.
  • Build collaborative relationships with other departments (Registrar’s Office, Student Account Services (SAS), Human Resources, Athletics, Admissions


5.  Continuous process improvement

  • Proactively identify, analyze, and improve upon existing business processes within position and/or within SAS/SF/One-Stop team. 
  • Use data to identify priorities and monitor outcomes. 
  • Work with SAS, SFA, and One-Stop teams to implement and promote process improvements to optimize work flow and student service


6.  As a UND employee in the Enrollment Management Unit, it is expected to treat staff, faculty, students and families in a cordial, civil, and respectful manner and at all times, practice the principles of honesty, respect, and integrity; communicate in a professional, positive, and respectful manner; exhibit ethical behavior.

  • Abide by UND’s service standards
  • Attend annual training




Required Competencies:
 

  • Demonstrated ability to prioritize, problem solve, and multi-task in fast-paced, dynamic environment.
  • Demonstrated willingness and ability to be receptive to new ideas, cultures, concepts, and technologies.
  • Excellent written, verbal communication, interpersonal, and organizational skills.
  • Ability to demonstrate positive interactions with students and colleagues in the workplace.
  • Demonstrated acceptance and respect for others’ diversity, abilities, and gifts.
  • Ability to model professional behavior, appearance, and job performance in the workplace.
  • Ability to interpret and explain complex regulations and policies to a diverse audience, in both one-on-one sessions and group settings.
  • Outgoing personality and ability to display positive demeanor, high energy and enthusiasm.
  • Demonstrated ability to maintain customer confidentiality and handle sensitive information.
  • Experience working with a team/committee.
  • Work experience which demonstrates self-initiative, integrity and reliability.
  • Demonstrated experience delivering excellent service to students and families, as well as on- and off-campus constituents.



_______________________________________________________________________________________

Minimum Requirements:
 

  • Bachelor’s degree or equivalent years of directly related experience.
  • Two years experience working in an office setting and/or task-related experience. 
  • Excellent computer skills and knowledge of Microsoft Word and Outlook with extensive Excel experience.
  • Successful completion of a criminal history background check.

 


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 


Preferred Qualifications:
 

  • At least two years of experience in Financial Aid, Payroll or Human Resources. At least two years supervisory experience. 
  • Experience working with UND Human Resources and Payroll processes.
  • Experience with continuous improvement strategies and tools.
  • Two years of experience in a university setting.
  • Experience with PeopleSoft Student Admin module, Human Resources module, and Perceptive Content.
  • Experience with UND policies and procedures.
  • At least one year of experience with Title IV regulations..   


To find out why living and working in Greater Grand Forks is way cooler, check out www.GrandForksisCooler.com
 
 
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EEO/AA for screening, interviewing and selection purposes.
 
 
Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.
 
EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans and individuals with disabilities are encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status on the form found at http://und.edu/affirmative-action/apcontrolcard.cfm.  This information will remain confidential and separate from your application. 
 
ND Veteran’s Preference
North Dakota Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.
 
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at http://und.edu/discover/_files/docs/annual-security-report.pdf.  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.

Company

The University of North Dakota is one of the largest employers in the region. The University provides a comprehensive benefits package that includes full health insurance premium coverage for single or family plans, a retirement plan, tuition benefits for employees, as well as for the spouse and dependents of the employee, on-campus training programs, exclusive internal recruitment opportunities, as well as many other benefits.

Company info
Website
Location
264 Centennial Drive
Stop 7127
Grand Forks
ND
58202
United States

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