UAS Operations Support

Hiring Department:    Northern Plains UAS Test Site

Minimum Salary/Position Classification: $40,000 plus annually, 12-Month, Full-time, Benefited, Exempt
Benefits: Include single or family health care coverage (premiums paid by the University), basic life insurance, Employee Assistance Program, retirement plan, tuition waiver, annual and sick leave.  Optional benefits available: supplemental life, dental, vision, long-term care insurance, flexible spending account, supplemental retirement plans.
Work Schedule: 8:00 a.m.-4:30 p.m., Monday-Friday

We are currently recruiting for two vacancies.
For full consideration, all application materials must be fully submitted by 5 PM on the closing date.
Qualified internal candidates will receive first consideration.


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Position Details:     Complete Position Description is available as an attachment in the bottom right corner of this position announcement.

The UAS Operations Support position ensures the safe execution of, and provides operational oversight of, UAS flights performed under the Northern Plains UAS Test Site (NP UAS TS).  This position provides high quality customer service in the field to clients of the Test Site.  The UAS Operations Support position will act as a liaison between the NP UAS TS and affiliated research programs to ensure all operational requirements are included during the project development.  Once a client is operational, this position will provide service, support, and oversight to the client's flight operations and associated crews operating in the field.  Flight operations frequently occur outside of the Grand Forks local area and travel will be required.


UAS Operations Support:

• Prepare for flight execution with client through the following tasks:
  • Train client and/or internal flight crews.
  • Verify crew qualifications.
  • Verify aircraft airworthiness.
  • Verify airspace.
  • Assist Director of Operations in ConOp development or other required documentation.
  Ensure the safe execution of UAS flights performed under NP UAS TS.  Provide operational oversight of UAS flights performed under NP UAS TS including, but not limited to:
  • Lead daily pre and post flight briefings.
  • Collect accurate and complete flight data and COA reporting requirements.
  • Assist client as needed to complete research objectives.
• Provide high quality customer service to a wide variety of clients.
• Verify clients have followed NP UAS TS procedures and that all operational requirements are met.
• Operate NP UAS TS owned aircraft as required.
• Fulfill required crew member positions during flight operations, as required.

Office Duties/Additional Responsibilities:

• Support technical writing on documents including, but not limited to:
  • Concept of Operations
  • Risk Assessments
  • Test Cards
  • Monthly, quarterly, and annual reports
  • Final project reports
  • Client proposals
  • Conference presentations and associated materials.
  Support potential client calls via email and teleconferences, as required. Support local, regional, and state meetings and conferences, as required. Maintain NP UAS TS field equipment. Other duties as assigned.

Required Competencies:

• Demonstrated strong interpersonal, teamwork, written and verbal communication skills. Motivated self-starter with the ability to perform without direct supervision. Demonstrated attention to detail.
• Proven ability to handle multiple priorities in a busy office setting.
• Proven ability to provide excellent customer service to a wide variety of clients.
• Proven ability to follow oral and written instructions.
• As a UND employee, it is expected to treat one another and the public in a cordial, civil and respectful manner and at all times, practice the principles of honesty, respect, integrity and trust in order to respect the diversity of all peoples; communicate in a professional, positive and respectful manner; and exhibit ethical behavior.
• Willingness and ability to travel, as required.
• Willingness and ability to work evenings and weekends, as required.

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Minimum Requirements:

• Bachelor's Degree.
• Experience with Standard Operating Procedures. Experience conducting safe UAS flight operations.
• Experience with Safety Management Systems.
• Experience with FAA Guidance on Unmanned Aircraft.
• Experience maintaining accurate recordkeeping.
• Proficient with Microsoft Office and Adobe Acrobat.
• Remote Pilot in Command (RPIC) License.
• Valid Drivers License.
• Successful completion of criminal history background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 

Preferred Qualifications:

• 3+ years of UAS experience.
• Private or commercial pilot license. Experience with technical writing. Experience with Remote Control (RC) aircraft.
• Experience building or configuring UAS.
• Experience obtaining Part 107 Waivers.

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EEO/AA for screening, interviewing, and selection purposes.

Confidentiality of Application Materials
Note: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement
UND is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.  Women, minorities, veterans, and individuals with disabilities are encouraged to apply.  Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran's status and disability status on the form found at http:und.edu/affirmative-action/apcontrolcard.cfm.  This information will remain confidential and separate from your application.

ND Veteran's Preference
North Dakota Veterans claiming preference must submit all proof of eligibility by the closing date.  Proof of eligibility includes a DD-214 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report.  The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus.  As a prospective employee, you are entitled to a copy of this report.  The report and statistical data can be found online at http://und.edu/discover/_files/docs/annual-security-report.pdf.  You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND 58202.