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Home Appliance Repair Technician

Employer
Sears Holdings
Location
Rapid City
Salary
Competitive

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Industry
Construction
Role
Other
Job Type
Long-Term
Hours
Full Time
Sears Holdings Corporation is a Patriot Award recipient from the Employer Support of the Guard and Reserve (ESGR), a proud partner of the Military Spouse Employment Partnership (MSEP) and a coalition member of the Veteran Jobs Mission.As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers' homes.Appliance repair responsibilities include Providing timely and quality repairs of customers' products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck Requirements High school diploma or general education degree (GED) At least 1 - 2 years of appliance repair experience, preferred Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Ability to follow directions and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours, including overtime Must complete all technician training elements within required timeframes Must possess and maintain a valid state driver's license for the state in which you are applying Must be at least 18 years of age Ability to occasionally lift up to 100 lbs. Benefits Service van Specialized tools Uniforms Smartphone Home dispatched (most locations) Industry training Various incentive plans Career opportunities

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