Sanford Health

Dispatch Coordinator - Security

Location
Fargo, North Dakota
Salary
Join our team!
Posted
Jun 17, 2019
Ref
37289
Industry
Healthcare
Job Type
Long-Term

Job Title: Dispatch Coordinator | Security | Fargo

City: Fargo

State: ND

Department *: * Security Services

Job Schedule: Full Time

Shift: Evenings primarily 3pm to 11pm and e/o weekend 7am to 7pm

Hours Per Shift: Other

JOB SUMMARY

Receive and process incoming communications to ensure appropriate response by Sanford security staff, law enforcement, service agencies, and/or others as necessary. Monitors the security closed circuit television system. Ability to multitask, be detail orientated and thorough in completing daily tasks. Listen carefully to collect relevant details and be able to type the details of calls into computers, and speed and accuracy is of importance when responding to emergencies. Able to search files, databases or other reference materials to obtain needed information. Maintain a sense of pride and ownership for the program. May require sitting for extended periods of time.

POSITION RESPONSIBILITIES

Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures. Record details of calls, dispatches, and messages. Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.;Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies. Question callers to determine their locations, and the nature of their problems to determine type of response needed. Strives to complete assignments according to established quality measures. Demonstrates open, friendly, accepting, and supportive behaviors with team members.;Assists in the operation of day-to-day administrative transactions and systems. Takes personal ownership of and strives to meet assigned accountability expectations.;Works with all basic office support products.

DEPARTMENT DETAILS

Manage all systems of alarms for Sanford and other facilities, monitor cameras, dispatch officers or assistance as needed.

QUALIFICATIONS

High school diploma is required.
Previous dispatch experience preferred.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Fargo

State: ND

Job Function: Public Safety

Job Schedule: Full Time

Shift: Varies

Req Number: WD07056