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Learning & Development Specialist - Patient Access Management

Employer
Sanford Health
Location
Bemidji, Minnesota
Salary
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Industry
Education
Role
Administrative
Job Type
Long-Term

Job Details


Job Title: Learning & Development Specialist | Patient Access Management | Bemidji

City: Bemidji

State: MN

Department *: * Enterprise Patient Access - Learning & Development

Job Schedule: Full Time, 40 hours a week. Hours typically range 8-5 pm Monday-Friday, with occasional evenings and Saturdays based on training needs. This position will be located in Bemidji.

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Provides coordination, learning, and development of Sanford employees, students, and/or community members.
Customizes curriculum and develop training materials to ensure that organizational and stakeholder needs are met. Delivers training with a focus that utilizes adult learning principles and training methods. Strives towards successful development of coursework for ideal learning experience. Responsible for maintaining and updating existing training and education programs delegated. Performs quality checks to ensure satisfactory course functionalities and objectives are met. Based on skill set, training needs, and topic focus, will provide training in a variation of needs, including but not limited to: behind the scenes build and design, software based training, classroom setting both virtually and in-person with direct facilitation, and/or orientation to small and large groups. Role potentially will include creation of online learning modules and delivering webinar and classroom training based on department training needs and curriculum. Works closely with remote subject matter experts regarding the design, build, and maintenance of training content needs based on educational course topics and the initiatives driven within the department. Additional responsibilities may include following established checklists, writing course descriptions, revising courses as needed, maintaining course catalog database when applicable, acting as a peer reviewer, and redesigning learning objects to increase effectiveness. May coordinate training schedules as needed for intended audience and population. Ability to develop strong working relationships, manage projects, facilitate change processes and effectively communicate to achieve organizational goals. Demonstrates successfully working with diverse groups of people in order to accomplish a common goal. Demonstrate flexibility as well as effective planning and organizational skills. Effective communication skills are essential: personal, verbal, written, and electronic. Ability to function in a collaborative, fast-paced, customer-driven organization. Demonstrable proficiency in Microsoft Office/Windows applications, analytical decision-making, information gathering, presentation, project management, group facilitation, innovative problem solving, and demonstrable training skills.

POSITION RESPONSIBILITIES

Assists in detailed project plans including cost, schedule, and resource requirements.;Promotes a variety of tools and techniques to measure results against learning objectives.;Optimizes the use of time and resources to achieve desired results.;Knowledge of the necessity and value of teamwork; experience with and ability to participate effectively as part of a team.;Helps promote collaboration across generations, functions, regions, and levels.;Develops trust and credibility by acting in a consistent, genuine manner.;Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact.;Defines key learning objectives for an assigned/given population for a specific curriculum.;Contributes to standard practices for problem-solving approaches, tools, and processes.;Consults with different divisions within the organization to customize learning objectives.;Communicates effectively with diverse audiences, using appropriate media and language.;Assists in developing primary plans, structures and content for training programs.;

DEPARTMENT DETAILS

Full-time, 40 hours a week. Hours typically range 8-5 pm Monday-Friday, with occasional evenings and Saturdays based on training needs. This position will be located in Bemidji.

QUALIFICATIONS

Bachelor's degree required. Field of study preference based on department training focus and specialties. If no degree, will consider six years equivalent work experience as a potential alternative.
Additionally, prefer to have minimum of two years experience in a healthcare environment providing education/training, including the use of automated software applications. Ideally have project management experience as well as knowledge of adult learning principles and training methods is preferred.
Obtains and subsequently maintains required department specific competencies and certifications based on program training needs of the department and population focus.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.
Every day, we show that commitment by delivering the highest quality of care to the communities we serve.
We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.
In addition to strong clinical care, we are also committed to research, education and community growth.
We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.
We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.
The entire team at Sanford Health recognizes the value of healthy families and communities.
We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application,
please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Bemidji

State: MN

Job Function: Human Resources

Job Schedule: Full Time

Shift: Days

Req Number: WD05424

Company

Sanford Health is excited to be on a journey of tremendous growth and momentum. With our vast geography, cutting-edge medicine, sophisticated research, advanced education and our own health plan, we are unique in what we do and how we do it. Through relationships built on trust and successful performance and a vision to improve the human condition, Sanford seeks to make a significant impact on health and healing. With a commitment to diversity and inclusion, our journey as an organization includes continually building on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve. We are proud to be from the Midwest and to impact the world. We look forward to joining with you in the journey.

Company info
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